E
eskay
I have got a funny querry (I think!).
To whom should the Management Representative report? The standard states that (4.1.2.3b) "reporting on the performance of the quality system to the SUPPLIER'S MANAGEMENT for review... blah....blah..."
During one of the certification audits recently (in a group company of ours), I got a observation stating that the MR is not reporting to the person who has signed the quality policy. Eventhough I argued with the assessor for a while on this stating that the MR is representing to the executive management (me representing the QA of the group for all third parties!). He said he cannot accept it.
Whereas in the corprate head office where I'm the MR, I report to the senior management (not directly to the person who signed the Quality policy), this was accepted without raising an eyebrow by other certification body!!!
Finally I amended the Org. Chart as he wanted. (As you said in other posting Marc, I gave him WANT HE WANTED!). But why does every certification body have different view and where this is going to stop.
Would welcome anybody else's experience / comments in this regard.
Kannan
To whom should the Management Representative report? The standard states that (4.1.2.3b) "reporting on the performance of the quality system to the SUPPLIER'S MANAGEMENT for review... blah....blah..."
During one of the certification audits recently (in a group company of ours), I got a observation stating that the MR is not reporting to the person who has signed the quality policy. Eventhough I argued with the assessor for a while on this stating that the MR is representing to the executive management (me representing the QA of the group for all third parties!). He said he cannot accept it.
Whereas in the corprate head office where I'm the MR, I report to the senior management (not directly to the person who signed the Quality policy), this was accepted without raising an eyebrow by other certification body!!!
Finally I amended the Org. Chart as he wanted. (As you said in other posting Marc, I gave him WANT HE WANTED!). But why does every certification body have different view and where this is going to stop.
Would welcome anybody else's experience / comments in this regard.
Kannan