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ISO 9001:2015 8.3 Design and development of products and services
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ISO 9001:2015 8.3 Design and development of products and services
ISO 9001:2015 8.3 Design and development of products and services
ISO 9001:2015 8.3 Design and development of products and services
ISO 9001:2015 8.3 Design and development of products and services
ISO 9001:2015 8.3 Design and development of products and services
ISO 9001:2015 8.3 Design and development of products and services
ISO 9001:2015 8.3 Design and development of products and services
ISO 9001:2015 8.3 Design and development of products and services
ISO 9001:2015 8.3 Design and development of products and services
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design and development, exemptions, iso 9001:2015
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  Post Number #9  
Old 8th June 2016, 10:26 AM
somashekar's Avatar
somashekar

 
 
Total Posts: 5,254
Re: ISO 9001:2015 8.3 Design and development of products and services

Quote:
In Reply to Parent Post by glenn0004 View Post

Many thanks again for those who has replied however they may fuel my fustrations. As we dont design a product to the end user, we distribute products manufactured by other organisations; I'm going to run on the premise that we can mark 8.3 as not applicable to our QMS
Your scope will dictate your activities. Being in service sector of product distribution, the 8.3 throws up tricky situation. Have you designed your distribution process before putting it to work for you ....... You must have, and based on customer expectations, you might have modified too so as to meet newer requirements. Its your distribution methodology for your requirement. You have designed it and you can make changes based on new inputs. Do you now see the 8.3 process .... ?
Thank You to somashekar for your informative Post and/or Attachment!

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  Post Number #10  
Old 9th June 2016, 02:31 AM
glenn0004

 
 
Total Posts: 61
Re: ISO 9001:2015 8.3 Design and development of products and services

Quote:
In Reply to Parent Post by somashekar View Post

Your scope will dictate your activities. Being in service sector of product distribution, the 8.3 throws up tricky situation. Have you designed your distribution process before putting it to work for you ....... You must have, and based on customer expectations, you might have modified too so as to meet newer requirements. Its your distribution methodology for your requirement. You have designed it and you can make changes based on new inputs. Do you now see the 8.3 process .... ?
Thanks Somashekar, you have correctly identified my concerns in that under 9001:2015 8.3 does not only refer to the phyisical product or service to the end user but also to the planning of how the phyisical delivery of product or service is attained "distribution methodology" . Under 9001:2008 we interpretd Design and Development as being the phyisical product or service and became cautious of Design and Development being the whole QMS.
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  Post Number #11  
Old 28th August 2017, 02:59 PM
cpearison

 
 
Total Posts: 5
Re: ISO 9001:2015 8.3 Design and development of products and services

Hey Glen,

We are IATF 16949:2016 about to be certified. Have you found your answer?
If you are building/making the product to a customer specified print, you can then be exempt. Or as you should say in the Manual "Not Applicable".
We also draw our own prints for the sole use as a tool to assemble the product, but it is specific to the customer's request. You did not design the product. You just process the product. Therefore, the use of your own prints to use as a process tool is most certainly allowed and deemed as I stated above "Not Applicable".

Hope this helps and that I am not too late???

Feel free to contact me with any further questions.
Thanks to cpearison for your informative Post and/or Attachment!
  Post Number #12  
Old 29th August 2017, 03:06 AM
glenn0004

 
 
Total Posts: 61
Re: ISO 9001:2015 8.3 Design and development of products and services

Quote:
In Reply to Parent Post by cpearison View Post

Hey Glen,

We are IATF 16949:2016 about to be certified. Have you found your answer?
If you are building/making the product to a customer specified print, you can then be exempt. Or as you should say in the Manual "Not Applicable".
We also draw our own prints for the sole use as a tool to assemble the product, but it is specific to the customer's request. You did not design the product. You just process the product. Therefore, the use of your own prints to use as a process tool is most certainly allowed and deemed as I stated above "Not Applicable".

Hope this helps and that I am not too late???

Feel free to contact me with any further questions.
Thanks for the insight

We still have a bone of contention within the business as to following the chain of thought that we design and develop our processes, this is not with standing the relation with the design of product as there no physical manufacture. We take a customer brief and then cherry-pick both physical and software products (off the shelf) to be configured to work together and fit the customer brief. Using your analogy, I feel that we would be responsible for design, since we have the responsibility to take the brief and create the "print" of the final solution.

Last edited by glenn0004; 29th August 2017 at 03:06 AM. Reason: edit error
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