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"Context of the Organization" in ISO 9001:2015 Clause 4.1
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"Context of the Organization" in ISO 9001:2015 Clause 4.1
"Context of the Organization" in ISO 9001:2015 Clause 4.1
"Context of the Organization" in ISO 9001:2015 Clause 4.1
"Context of the Organization" in ISO 9001:2015 Clause 4.1
"Context of the Organization" in ISO 9001:2015 Clause 4.1
"Context of the Organization" in ISO 9001:2015 Clause 4.1
"Context of the Organization" in ISO 9001:2015 Clause 4.1
"Context of the Organization" in ISO 9001:2015 Clause 4.1
"Context of the Organization" in ISO 9001:2015 Clause 4.1
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4.1 - general requirements, context of the organization, definitions, iso 9001:2015
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  Post Number #81  
Old 21st December 2016, 01:05 AM
somashekar's Avatar
somashekar

 
 
Total Posts: 5,262
Re: "Context of the Organization" in 4.1 of ISO 9001:2015

Quote:
In Reply to Parent Post by Chennaiite View Post

A genuine question - why is it "The Organization shall determine external and internal issues.." and not "The Top Management" ?
So that they are collective issues that are not later disowned or challenged by the organization.

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  Post Number #82  
Old 3rd January 2017, 05:10 AM
Chennaiite's Avatar
Chennaiite

 
 
Total Posts: 579
Thank You! Re: "Context of the Organization" in 4.1 of ISO 9001:2015

Here's an innocuous attempt to figure out requirements related to "Context of the Organization" and its close relative "RBT".

The idea is to try and correlate the so-called explicit-turned-implicit concepts of ISO with the retained requirements of older version that we are extremely familiar with. In some sense, this might look like nothing more than graphics of some related requirements put in jig-saw style, without bothering to add any value. Or it might reflect total lack of understanding on my part totally possible.

Nevertheless, I am putting up here my thought process to welcome all your valuable feedback and, in the process, to cultivate my own understanding. While use of slide-show will get the story going, for the sake of some who have the tendency to get annoyed with animation, there is a PDF version at your disposal.
Attached Files: 1. Scan for viruses before opening, 2. Please report any 'bad' files by Reporting this post, 3. Use at your Own Risk.
File Type: pptx ISO transition.pptx (91.3 KB, 448 views)
File Type: pdf ISO transition.pdf (413.1 KB, 491 views)
Thank You to Chennaiite for your informative Post and/or Attachment!
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  Post Number #83  
Old 4th January 2017, 03:38 PM
ahirons

 
 
Total Posts: 11
Re: "Context of the Organization" in 4.1 of ISO 9001

Agree. If a business has been going for 30+ years then apparently they've been doing something right.
Thanks to ahirons for your informative Post and/or Attachment!
  Post Number #84  
Old 4th January 2017, 03:44 PM
Sidney Vianna's Avatar
Sidney Vianna

 
 
Total Posts: 8,946
Re: "Context of the Organization" in 4.1 of ISO 9001

Quote:
In Reply to Parent Post by ahirons View Post

Agree. If a business has been going for 30+ years then apparently they've been doing something right.
Sure, but, in many cases, the regulations applicable to products change. Customer expectations change all the time. Market conditions change. Supplier bases change.

Context assessment is a repetitive, never-ending, ongoing, dynamic process.
Thank You to Sidney Vianna for your informative Post and/or Attachment!
  Post Number #85  
Old 4th January 2017, 03:48 PM
ahirons

 
 
Total Posts: 11
Re: "Context of the Organization" in 4.1 of ISO 9001

Agree. However, you would be aware of this if you have been in business for 30+ years. That type of longevity is not possible without staying abreast of new technology and customer satisfaction.
Thank You to ahirons for your informative Post and/or Attachment!
  Post Number #86  
Old 4th January 2017, 03:51 PM
Sidney Vianna's Avatar
Sidney Vianna

 
 
Total Posts: 8,946
Re: "Context of the Organization" in 4.1 of ISO 9001:2015

That might be the case. But if we go that route, then such longevity and success would mean this organization needs not to bother with ISO 9001 either, isn't it?

Last edited by Sidney Vianna; 5th January 2017 at 12:47 AM. Reason: deleted repeated word
Thanks to Sidney Vianna for your informative Post and/or Attachment!
  Post Number #87  
Old 15th January 2017, 08:37 PM
DRAMMAN

 
 
Total Posts: 218
Re: "Context of the Organization" in 4.1 of ISO 9001

Longevity and success do not necessarily indicate high quality or satisfied customers. There are plenty crapy companies out there that have been in business for a long time.

The idea behind gaining and maintaining ISO certification is to have a respected external validation that your QMS or operating system is designed to a base level.

The ISO committe (liek them or love them) have determined that in the current state of business, high performing QMS's should include determining the context of the organization. With it, you increase your chances of attaining high quality levels.
  Post Number #88  
Old 15th January 2017, 08:44 PM
DRAMMAN

 
 
Total Posts: 218
Re: "Context of the Organization" in 4.1 of ISO 9001:2015

Chennaiite
You explanation slide does a good job. I may end up borrowing it.
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