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Is Identification of Risks and Opportunities required for QMS Processes?
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Is Identification of Risks and Opportunities required for QMS Processes?
Is Identification of Risks and Opportunities required for QMS Processes?
Is Identification of Risks and Opportunities required for QMS Processes?
Is Identification of Risks and Opportunities required for QMS Processes?
Is Identification of Risks and Opportunities required for QMS Processes?
Is Identification of Risks and Opportunities required for QMS Processes?
Is Identification of Risks and Opportunities required for QMS Processes?
Is Identification of Risks and Opportunities required for QMS Processes?
Is Identification of Risks and Opportunities required for QMS Processes?
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interpretations, iso 9001 - quality management systems, iso 9001:2015, qms (quality management system), risk based thinking (rbt), risk management and analysis
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  Post Number #33  
Old 21st May 2018, 10:16 AM
AndyN's Avatar
AndyN

 
 
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Question Re: Is Identification of Risks and Opportunities required for QMS Processes?

Quote:
In Reply to Parent Post by Jim Green View Post

I am not getting something. The whole ISO system was created as a way to control/ mitigate RISK! Starting back to the 20 elements in 1994, to the process approach in 2000, til now.
Was it? Viewed from which perspective? If I recall correctly, the 94 version wasn't much of a change from 87 and the organization's customers' satisfaction wasn't mentioned... So what risk is being considered?

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  Post Number #34  
Old 21st May 2018, 11:29 AM
Sidney Vianna's Avatar
Sidney Vianna

 
 
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Re: Is Identification of Risks and Opportunities required for QMS Processes?

Quote:
In Reply to Parent Post by Jim Green View Post

So, when it is time to "Promote risk based thinking" I will turn to 21 years of ISO certification as proof positive , objective evidence.
Sorry, but I don't think that would be a good evidentiary proof. In the context of ISO 9001, risk based thinking is the (presumed better) alternative to the previous maligned preventive action requirement, a clause that was exhaustively discussed and, for many people, brought more challenges than benefits.

I would suggest that a much better evidence of risk based thinking for a quality system is the low number of dissatisfied customers and quality escapes.

Many dysfunctional organizations have attained and maintained certification to a quality system standard for over 20 years, so that would not be a good nor proper indicator, in my opinion.
Thanks to Sidney Vianna for your informative Post and/or Attachment!
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