Having Fun While Learning ISO 9001:2015

[Tyler C]

Fellow Covers,

The company I work for just hired a recently graduated Mechanical Engineer. Part of his responsibilities will be backing up me, the Quality Assurance Manager. As of now, I am the only one in the company with a deep understanding of ISO 9001:2015.

So, I have been tasked with getting him up to speed on what ISO is and what it requires. I have no problem with this.

However, this individual has a hard time staying totally focused, and in some cases, awake. So, I have to figure out a way to make his training fun and exciting to keep his focus. This is what I am struggling with.

I know ISO is not the most exciting thing in the world. I have never really looked at how to make it fun, because I really enjoy it, so I didn't need to make it fun.

So I am asking you all for help. How can I structure and present his ISO training in a fun and exciting manner, without diluting the point?

Any idea is greatly appreciated!

Thanks,
Tyler C

 

[normzone]

Break off small chunks and feed them to him - asking him to digest it as a whole is making him somnolent.

Also the new standard (I'm attempting to audit internally as a gap assessment at this moment) is ... weird. It's as if they took the ten thousand foot view of 9001:2008 and took it up another couple of miles.

 

[gpainter]

I would say find another assistant

 

[Marcelo]

Standards are not learning tools, they are only a collection of good practices form the historical developments of a field. Buy him some books from Juran, Deming, Crosby. etc., they will have everything he needs to understand quality engineering in general.

The standard has also dabbled in different engineering territories thru the years. For example, to really understand the test and test devices requirements, you need to read about metrology. To understand competency and competency evaluation, you need to look at human factors engineering. To understand design control requirements, you need to look at engineering design books. And so on...

However, the new standard tries to be too much of different things, for example, going into business management. These can be learn form a good management book (some old Drucker books are the best in my opinion).

Finally, if you still want to try to understand the standards but focusing only on the standard, I would suggest David Hoyle' s book, although not updated for the last edition they are still, in my opinion, the best books on ISO 9001.

 

[Eredhel]

You might try approaching it from the other side. Take things your organization does and show him how they fulfill requirements for the standard.

 

[Mark Meer]

I'd suggest trying to find a way to contextualize it in "engineer-ese" speak.

Engineers generally like deconstructing/constructing systems, and working on projects with clear objectives and data, and leeway to build/create.

Frame the system as a series of process "units" with particular inputs and outputs, and show how these all interact with one another.

Then move to the requirements, and show how the system is "built" to meet the requirements.

Then move on to data collected, and the overall quality objectives. Give him a project to look into how data is collected, and analysed, and how this relates to monitoring the objectives. Perhaps he could write up a pseudo- management review, where he's gathering quality data and analyzing it himself...

MM.

 

[Tyler C]

Thank you all for your input. I think you have provided some good ideas for me to try.

This is why I love the Cove!