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ISO 9001 Cl. 4.1 and 4.2 - What does monitoring and review mean?
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ISO 9001 Cl. 4.1 and 4.2 - What does monitoring and review mean?
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  Post Number #9  
Old 13th January 2018, 09:33 PM
qualprod

 
 
Total Posts: 127
Re: ISO 9001 Cl. 4.1 and 4.2 - What does monitoring and review mean?

Helo Andyn
Yes, Im helping top management to define both, ctx and and IP.
We used swot, from there ,we got s as positive, w and t as negative and o as opportunities, all that is written in a document like the excel file I attached.
On the other hand, what dou you think regarding the actions to monitor and review, are they accordingly?, will comply the clauses?
Finally what do I have to show as evidence to auditor for these two activities?
Please take a look to the excel file.
Thanks

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  Post Number #10  
Old 13th January 2018, 11:42 PM
AndyN's Avatar
AndyN

 
 
Total Posts: 9,039
Question Re: ISO 9001 Cl. 4.1 and 4.2 - What does monitoring and review mean?

Quote:
In Reply to Parent Post by qualprod View Post

Helo Andyn
Yes, Im helping top management to define both, ctx and and IP.
We used swot, from there ,we got s as positive, w and t as negative and o as opportunities, all that is written in a document like the excel file I attached.
On the other hand, what dou you think regarding the actions to monitor and review, are they accordingly?, will comply the clauses?
Finally what do I have to show as evidence to auditor for these two activities?
Please take a look to the excel file.
Thanks
I don't see anything on your spread sheet which looks like a SWOT. I see some thing which, in some cases aren't anything to do with the QMS. What issues dod your SWOT analysis reveal?
  Post Number #11  
Old 14th January 2018, 08:04 PM
qualprod

 
 
Total Posts: 127
Re: ISO 9001 Cl. 4.1 and 4.2 - What does monitoring and review mean?

Hi Andyn

Iīm attaching my swot (preliminary) and the context as a list.

I decided to get the outputs from swot and show it in a spreadsheet list.

Is not yet completed, but is the way Im trying to implement it.

All this issues are supposed to be considered to do the strategic planning, which have to be translated to policy,objectives, kpis, and so on.

Based on these issues are the monitoring and review actions I want to do, first to comply with the standardīs requirements and to auditor.

I appreciate your time to help me on this matter.

Thanks
Attached Files: 1. Scan for viruses before opening, 2. Please report any 'bad' files by Reporting this post, 3. Use at your Own Risk.
File Type: xlsx Swot.xlsx (15.6 KB, 134 views)
  Post Number #12  
Old 20th January 2018, 11:29 AM
Joeem

 
 
Total Posts: 48
Re: ISO 9001 Cl. 4.1 and 4.2 - What does monitoring and review mean?

Quote:
In Reply to Parent Post by qualprod View Post

Thanks Somashekar

Could you verify this example?
In context: Client
Monitoring = a review by sales process, that client is still an important part?
how= checking clients place purchase orders.
Review= to check if the monitoring gives me the information I need, eg. monthly sales,?

Interested parties:

suppliers:
reason to include = provide raw material
expectation= payments on time
Monitoring on my side= follow-up of purchase orders, paying them on time.
Review = To check if in these monitoring I confirm they provide raw material with our requirements, that I comply with them paying on time?

Iīm still somewhat confused.

Could you do a comment in my examples?

Is not so clear what to check in monitoring and reviewing.

Thanks
During management review, management reviews all of the info collected from the interested parties input, then if something isn't working out you correct and improve the system. The stuff you need to review during management review is listed in the management review section 9.3. make a management review form with all of this info, go over it during management review, and your golden. You have a record of it and the auditor will be happy. And you have proof of management involvement.

Sent from my Pixel 2 using Tapatalk
Thanks to Joeem for your informative Post and/or Attachment!
  Post Number #13  
Old 12th February 2018, 12:26 PM
Usernameron

 
 
Total Posts: 2
Re: ISO 9001 Cl. 4.1 and 4.2 - What does monitoring and review mean?

do you have a copy of the excel sheet? the one on the forum will not open
  Post Number #14  
Old 12th February 2018, 04:22 PM
qualprod

 
 
Total Posts: 127
Re: ISO 9001 Cl. 4.1 and 4.2 - What does monitoring and review mean?

Hi usernameron

Here is attached again.

Hope it can be opended.
Attached Files: 1. Scan for viruses before opening, 2. Please report any 'bad' files by Reporting this post, 3. Use at your Own Risk.
File Type: xlsx Swot new.xlsx (15.6 KB, 102 views)
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