Hi all
I'm confused about the following
An auditor once mentioned a few months ago that in the new ISO standard (ISO 9001:2015) we should not only have objectives but also have KPI
Im still confused about the above ?
Aren't Objectives based on KPI ?
Please if someone can clarify difference and what he meant I would be obliged
Thanks
I'm confused about the following
An auditor once mentioned a few months ago that in the new ISO standard (ISO 9001:2015) we should not only have objectives but also have KPI
Im still confused about the above ?
Aren't Objectives based on KPI ?
Please if someone can clarify difference and what he meant I would be obliged
Thanks