Hi all
Just wondering what would be the main difference between process quality objectives and opportunities of improvement?
I mean if i say "Increase on time delivery to 95%" isn't that an opportunity for improvement of the Delivery process?
Please clarify
Thanks for the clarifications
So if I say "improve the time. Even between goods reach our office and time we deliver it to our client" then That is a process objective right?, it's not dependant on other processes like purchasing, logistics etc
In that case would that be an OFI?
One more question: are improving sales by 10%, or increasing breadth (by dealing with new customers) within a business sector system objectives or process objectives?
Thanks again
So I need to ask my Customers what are the improvements we need to make to our warehousing process, our HR purchase or our purchasing process?
This does not make sense
Anyway the point was about understanding the difference between quality objectives and process opportunity for improvement
It's clear now thanks
Hi all
Just wondering what would be the main difference between process quality objectives and opportunities of improvement?
I mean if i say "Increase on time delivery to 95%" isn't that an opportunity for improvement of the Delivery process?
Please clarify