qualprod
Trusted Information Resource
Hello everybody
In your opinion how important is to take care into an ISO 9001 System P and S?
In this sense, we know that, which is manufactured, fabricated, built, is PRODUCT.
If I have a business which sell training, it could be SERVICE.
But in both options exist in my point of view, product and service.
In the first case, to fabricate something is product, but when is given some assistance or advise to client, a Service is provided.
In the second case, if training is provided, it could be considered a Product.
In the auditor point of view, is it important to define in the scope
Product or Service?
What should be considered into the System as special actions if we have products or services?
Would it be recommended to declare applicability (yes/not) in one of them if we only produce or only offer services?
Thanks for your clarifications.
In your opinion how important is to take care into an ISO 9001 System P and S?
In this sense, we know that, which is manufactured, fabricated, built, is PRODUCT.
If I have a business which sell training, it could be SERVICE.
But in both options exist in my point of view, product and service.
In the first case, to fabricate something is product, but when is given some assistance or advise to client, a Service is provided.
In the second case, if training is provided, it could be considered a Product.
In the auditor point of view, is it important to define in the scope
Product or Service?
What should be considered into the System as special actions if we have products or services?
Would it be recommended to declare applicability (yes/not) in one of them if we only produce or only offer services?
Thanks for your clarifications.