J
jga444
Hi
In regards to training personnel specifically on how QMS processes are addressed (QMS policies, written procedures, instruction, records, tags, forms, quarantine, etc.), would this be classified under 7.3 c) - contribution to effectiveness of the QMS, or 7.2 Competence?
I see it more as 'competence', where as, 'awareness' implies a more general overview of why they do things and the importance/affect of their activities and how it relates to customer satisfaction.
Or perhaps in the strictest sense what should 7.3 c) cover. Any help here is appreciated.
In regards to training personnel specifically on how QMS processes are addressed (QMS policies, written procedures, instruction, records, tags, forms, quarantine, etc.), would this be classified under 7.3 c) - contribution to effectiveness of the QMS, or 7.2 Competence?
I see it more as 'competence', where as, 'awareness' implies a more general overview of why they do things and the importance/affect of their activities and how it relates to customer satisfaction.
Or perhaps in the strictest sense what should 7.3 c) cover. Any help here is appreciated.