M
mjflkitty
Hi Everyone,
I was thinking what is the difference of the Change Management of ITIL and ISO20000. Since ITIL states types of Changes as Normal,Standard, Emergency Change. While ISO20000 places an "e.g" where it sites urgent, emergency, major, minor.
Please enlighten me on what should be the types of changes that we should have.
Thank you
I was thinking what is the difference of the Change Management of ITIL and ISO20000. Since ITIL states types of Changes as Normal,Standard, Emergency Change. While ISO20000 places an "e.g" where it sites urgent, emergency, major, minor.
Please enlighten me on what should be the types of changes that we should have.
Thank you