T
tziel
Greetings.
I plan to assess a company readiness to achieve ISO 20000, so I want to know the current company's processes capability level using COBIT PAM. But I still confuse about which certain capability level the company should achieve for each process that means compliant of ISO 20000 requirement.
I've found a paper aim for similar problem with ISO 9001 using SPICE, and it stated that the achievement of capability level around 1 - 2.3 correspond to ISO 9001 achievement. So what about ISO 20000? Could I assume that it will be the same since the closeness of the standards?
Please somebody help me. I'm a student , so I don't know so much about this matter
I plan to assess a company readiness to achieve ISO 20000, so I want to know the current company's processes capability level using COBIT PAM. But I still confuse about which certain capability level the company should achieve for each process that means compliant of ISO 20000 requirement.
I've found a paper aim for similar problem with ISO 9001 using SPICE, and it stated that the achievement of capability level around 1 - 2.3 correspond to ISO 9001 achievement. So what about ISO 20000? Could I assume that it will be the same since the closeness of the standards?
Please somebody help me. I'm a student , so I don't know so much about this matter