K
khalilb
I am building a quality management system for an IT department within a big governmental organization. The IT department is developing software for other departments of the parent organization, and they provide maintenance and troubleshooting services for these software.
The IT department doesn't have documents for the software that they produced. I need to establish a procedure to guide the IT department for producing suitable documentation for the software. I am not sure if there is a national or international standard that define the minimum documents needed to be available for software, and the content of these documents. The purpose of the documentation is to ensure that there will be sufficient information for the IT department so there will be no interruption in the service if the programmers who develop the software have to leave the work, or there is a future need for upgrading the software, or merge it with another software.
I need to know the basic documents and their contents. The document do not need to be complicated. Can you provide me with your guidance and suggestions?
Thanks in advance
The IT department doesn't have documents for the software that they produced. I need to establish a procedure to guide the IT department for producing suitable documentation for the software. I am not sure if there is a national or international standard that define the minimum documents needed to be available for software, and the content of these documents. The purpose of the documentation is to ensure that there will be sufficient information for the IT department so there will be no interruption in the service if the programmers who develop the software have to leave the work, or there is a future need for upgrading the software, or merge it with another software.
I need to know the basic documents and their contents. The document do not need to be complicated. Can you provide me with your guidance and suggestions?
Thanks in advance