What are considered next generation ITSM tools?

[Isoknows]

I know about Service Now, HP Service Manager, HP Service Anywhere, Remedy, etc. Can anyone explain what are considered next generation ITSM tools? Your input will be so-ooo appreciated.

 

[Stijloor]

A Quick Bump!

Can someone help?

Thank you very much!

 

[jameson_lewis]

ITSM stands for IT service management
Now in 2022 you will see a lot of new ITSM are coming and I would like to mention my best here.
It's deloitte