B
Bcomer
I am currently working on a project to reduce late shipments to a key customer. What I want to ask the group is for some help on quantifying the improvements made financially.
Can anyone help me figure out how to put a $$ cost on a late shipment? I know there is potential to anger a customer, but aside from lost orders (which is hard to quantify) what else can I use?
thanks,
Bill
Can anyone help me figure out how to put a $$ cost on a late shipment? I know there is potential to anger a customer, but aside from lost orders (which is hard to quantify) what else can I use?
thanks,
Bill