C
Chip Skylark
ISO 9001:2015 address change a lot, but one particular area my company and more specifically, department struggles with is controlling temporary inspections. My department is primarily final inspection, and we tend to be fairly fluid with adding inspections on the fly based on customer or internal feedback.
I'm trying to figure out how to control these inspections to be compliant but also ensure it's manageable. ISO 9001:2015 says "changes shall be carried out in a planned manner." The problem is, there isn't typically any planning. A problem is found, and the floor management tosses a temporary inspection on the conveyor line to help catch more defects. There is usually not a systemic approach like having training records, work instructions, data analysis, etc.
Has anyone here experienced this or had a situation where you had to control these types of changes? Obviously I'm going to get push-back, but I want a better method and be sure we are protected.
I'm trying to figure out how to control these inspections to be compliant but also ensure it's manageable. ISO 9001:2015 says "changes shall be carried out in a planned manner." The problem is, there isn't typically any planning. A problem is found, and the floor management tosses a temporary inspection on the conveyor line to help catch more defects. There is usually not a systemic approach like having training records, work instructions, data analysis, etc.
Has anyone here experienced this or had a situation where you had to control these types of changes? Obviously I'm going to get push-back, but I want a better method and be sure we are protected.