B
BruisedOrange
As if I'm not already deeply entrenched in a major depression because my Packers are 0-3, now this.
Our registration audit is scheduled for October 6th and 7th.
Today, our owner and customer has informed us that our inspection method (you know, the one that hasn't changed since we started this business three years ago) is unacceptable and far, far below their minimum requirements.
Since we started this business, we have been regularly sending our owner/customer a little something called a Proposed Inspection Method for their approval. To date, our owner/customer has neither signed and returned for approval nor rejected these proposals.
At no time has our owner/customer issued a corrective action addressing or resulting in a 'root cause' finding of inadequate inspection methods.
What I face now is a registration audit wherein, when asked for objective evidence of having determined customer requirements for inspection of product, my reply will sound something like, "Uhhh....buuhhh.....welllll......mmm.....ah?"
I know that each of you is a Genius of International Standards and if you cannot help me, then can someone please at least send me a plane ticket going anywhere from the Indianapolis airport for October 5th? No need for round trip, one way coach will do nicely.
For the love of Pete. Seriously. AGGGHHH!!!
Our registration audit is scheduled for October 6th and 7th.
Today, our owner and customer has informed us that our inspection method (you know, the one that hasn't changed since we started this business three years ago) is unacceptable and far, far below their minimum requirements.
Since we started this business, we have been regularly sending our owner/customer a little something called a Proposed Inspection Method for their approval. To date, our owner/customer has neither signed and returned for approval nor rejected these proposals.
At no time has our owner/customer issued a corrective action addressing or resulting in a 'root cause' finding of inadequate inspection methods.
What I face now is a registration audit wherein, when asked for objective evidence of having determined customer requirements for inspection of product, my reply will sound something like, "Uhhh....buuhhh.....welllll......mmm.....ah?"
I know that each of you is a Genius of International Standards and if you cannot help me, then can someone please at least send me a plane ticket going anywhere from the Indianapolis airport for October 5th? No need for round trip, one way coach will do nicely.
For the love of Pete. Seriously. AGGGHHH!!!