L
lk2012
Hi Covers,
hope someone can help me with an IMDS conundrum.
We sell a part which consists of several components to a customer. The customer chops the part in half and uses that half on in their assembly that goes to the OEM.
The customer wants us to submit IMDS data only for the half of the part that we sell them. Our plant won't hear about it and say that as long as they sell the whole lot they'll declare the whole lot.
The customer won't take no for an answer and insists on getting half the data.
our office is stuck in the middle between an irate (and not always very polite) customer and a plant that won't budge.
What can we do?
The plant mentioned submitting the data 'as reference', which the customer (and frankly neither do we) understand. has anyone got any experience with this type of IMDS submission?
I really appreciate some advice.
Lil
hope someone can help me with an IMDS conundrum.
We sell a part which consists of several components to a customer. The customer chops the part in half and uses that half on in their assembly that goes to the OEM.
The customer wants us to submit IMDS data only for the half of the part that we sell them. Our plant won't hear about it and say that as long as they sell the whole lot they'll declare the whole lot.
The customer won't take no for an answer and insists on getting half the data.
our office is stuck in the middle between an irate (and not always very polite) customer and a plant that won't budge.
What can we do?
The plant mentioned submitting the data 'as reference', which the customer (and frankly neither do we) understand. has anyone got any experience with this type of IMDS submission?
I really appreciate some advice.
Lil