First Time Doing Process Sign Off - Tier 2 - DCX - What Do I Need To Know?

[qualitytrec]

Has any tier 2 done PSO. I am a little confused getting started and I usually pick stuff up fairly quick. We as always are on compressed timing and I have to have this done soon. I only received knowledge about it week before last and have since been trying to figure it out hopefully someone here can help a little.
My customer ( to remain unnamed ) gave me a few copies of pages from the PSO Manual but I do not have definitions or any of the helpful stuff that is usually in a manual.
On our risk assessment we were labeled medium.
I am assuming that each number in the checklist needs a tab based on the information given to me by my customer (who is very reluctant to give me information, I think it is his first time too).
If this is correct then can someone tell me what I need in tab one ( my customer is unresponsive)?

 

[The Taz!]

Take the bull by the horns and get your hands on a DCx PSO manual. It is not a simple thing. . itis however fairly easy. . . and very time consuming. PSO is Process Sign Off. . . As a Tier 2, you are not bound by PSO unless you have a major Black Box component. If that is the case, then you should have heard from DCx by now.

I think your customer, who may very well be a novice also, needs direction too. They may not have their house in order, and are defaulting to using the DCx PSO requirements for your company. . . JMHO.

Again, ask the questions of your customer, and get your mitts on a PSO manual ASAP. If you ARE required to do a PSO by DCx, you may also want to get access to the PRISM system DCx has. Wonderful tool. . . YUK!

 

[qualitytrec]

Our customer is passing the requirement on to us just as they passed the requirement for ISO on to us even though we are "one of their best suppliers" . We have most stuff just passed on to us as my boss says no only to suppliers and employees. We have no access to any DCX sites as we are not a direct supplier. We are stamping a lever.
Hey who put that wall there that hurt .

We should be recieving the PSO and PAP Manuals soon we ordered them yesterday.

 

[The Taz!]

We should be recieving the PSO and PAP Manuals soon we ordered them yesterday.

Good for you! . . . . when you get them. . . . THEN you'll need to ask the questions!

I hope you have more than a couple of weeks till PSO. . .

 

[qualitytrec]

I hope you have more than a couple of weeks till PSO. . .

PPAP is mid October. I was told PSO has to be done before that. We are still working on getting the Part print finalized and the CAD corrected. The customer still does not know if we are going to be in charge of heat treat and tumbling (external Processes) or not.

Mark

 

[qualitytrec]

Take the bull by the horns and get your hands on a DCx PSO manual. It is not a simple thing. . itis however fairly easy. . . and very time consuming. PSO is Process Sign Off. . . As a Tier 2, you are not bound by PSO unless you have a major Black Box component. If that is the case, then you should have heard from DCx by now.

I just found why they passed PSO to us. It is a TS requirement.

7.3.6.3- Product Approval Process
The organization shall conform to a product and manufacturing process approval procedure recognized by the customer.
NOTE Product approval should be subsequent to the verification of the manufacturing process.
This product and manufacturing process approval procedure shall also be applied to suppliers.

I hate TS it is evil.
Mark

 

[Howard Atkins]

I just found why they passed PSO to us. It is a TS requirement.

7.3.6.3- Product Approval Process
The organization shall conform to a product and manufacturing process approval procedure recognized by the customer.
NOTE Product approval should be subsequent to the verification of the manufacturing process.
This product and manufacturing process approval procedure shall also be applied to suppliers.

I hate TS it is evil.
Mark

Is this the same customer as here
http://elsmar.com/Forums/showthread.php?t=9311

As I said there

But to my mind the letter of the law is in fact defeating the spirit. Development should not be with a big stick

They should be helping you with the PSO, they are in contact with the customer, there is in fact no requirement that they use the same procedure as their customers.
Given that a PSO is a good thing in itself, it should only help to focus and improve the situation.
In answer to your initial question

Has any tier 2 done PSO.

There are Tier 1's that have their own PSO system.
For example see here
http://ag.johnsoncontrols.com/SupplierHandbook/sec2chp4.htm
There is even a link for Daimler Chrysler.

 

[qualitytrec]

Is this the same customer as here
http://elsmar.com/Forums/showthread.php?t=9311

As I said there

They should be helping you with the PSO, they are in contact with the customer, there is in fact no requirement that they use the same procedure as their customers.
Given that a PSO is a good thing in itself, it should only help to focus and improve the situation.
In answer to your initial question

There are Tier 1's that have their own PSO system.
For example see here
http://ag.johnsoncontrols.com/SupplierHandbook/sec2chp4.htm
There is even a link for Daimler Chrysler.

Yes this is the same customer. We are not receiving any help from them just a mandate to do it. So here I set waiting for my manuals so I can figure it out. They have done the same thing with IMDS, PPAP, 8-Ds, ISO/TS16949, etc... everytime they ask for something it is up to us to figure it out. Sometimes I know that they are not quite sure how to do it either as it was with the IMDS. I am proud to tell you I figured that one out before my customer. Anyway such is life.
Mark

 

[qualitytrec]

I have received my PSO and PAP4CDS manuals now and the first thing I want to know is being that the PSO and PAP both make alot of references to QS-9000 (the outdated standard) will I need to try to find a copy of this old standard? I am asking because I am just getting into the PSO and if I need the other manual I need to order it now. I have my internal registration audit 10/1/04. I have to be PPAPed by 10/15/04 which means my PSO needs to be done before that and I am running on a thread.
Please help.
Mark

 

[qualitytrec]

OK now I have the PSO and I have a question about the FTC requirement. It appears that the First Time Capability is set up primarily for assemblies. We are not doing assemblies just a stamped lever. Would we just run it according to one operation then? If so it is likely that we will end up with 100% or 1.00 FTC.
If not what do I do?
Mark