We implemented Unipoint in January of this year. I concur with previous posts regarding Corrective Action and individual Non-Conformance Reports being pretty good. The tie in with Job-Boss is handy. However, mining non-conformance data (ie Failure Reason) has been difficult, and Non-conformance time is heavily weighted ALA Cost of Quality. Unfortunately the built-in reports are pretty much useless to me. I have to rely on Excel.
I am not satisfied at all with the calibration module(?) in Unipoint. Calibration is handled as a minor subset of Maintenance. Unipoint would be a better program if designed around ISO9000 and the Unipoint organization itself was ISO9001:2008 registered.
Unipoint Quality is the third attempt at a Job-Boss Quality Module. I had previously been trained on the TQM package that Job-Boss had, which was subsequently dumped.
We have been using Job-Boss for several years now, and it is a good choice for a small machine shop. However, Job-Boss handles inventory poorly IMHO. For repeated part numbers (Job Orders) Job-Boss cannot save job templates for repeats of same part number for different (or same)customers, cannot print part specific shipping instructions and allows an order to be forwarded to the next production step before the step is completed. Job-Boss repeat orders must have special requirements re-entered for each new order, which has led to repeated deficiencies sent to unhappy customers. Even with hundreds of hours of consultant time, the deficiencies persist.
BK-Quality Manager- Electronics Components Manufacturing