ISO 9001:2015 Clause10.2 Nonconformity and Corrective Action - Deal with Consequences

[jga444]

10.2.1 2) - deal with consequences. Can anyone give me examples. I assume this is about immediate, interim and containment actions. Or am I misinterpreting this requirement.

 

[Sidney Vianna]

Re: ISO 9001:2015 Clause10.2 Nonconformity and Corrective Action - Deal with Conseque

10.2.1 2) - deal with consequences. Can anyone give me examples.

Example 1: Is the nonconforming situation potentially lethal to users of the products? Have nonconforming products been shipped? If yes, and yes, URGENT RECALL to customers and distribution channels and notification of regulatory authorities.

Example 2: the nonconforming situation is from a supplier and the lead time for the part/material is very long. Inform customers ASAP of potential delivery delays due to incoming bad product.

Deal with consequences. Risk ==> countermeasures.

 

[jga444]

Re: ISO 9001:2015 Clause10.2 Nonconformity and Corrective Action - Deal with Conseque

Hi

Thanks.