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What is the difference between a 7D format and an 8D format?
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What is the difference between a 7D format and an 8D format?
What is the difference between a 7D format and an 8D format?
What is the difference between a 7D format and an 8D format?
What is the difference between a 7D format and an 8D format?
What is the difference between a 7D format and an 8D format?
What is the difference between a 7D format and an 8D format?
What is the difference between a 7D format and an 8D format?
What is the difference between a 7D format and an 8D format?
What is the difference between a 7D format and an 8D format?
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Some Related Topic Tags
8d problem solving, problem solving, root cause failure analysis
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  Post Number #9  
Old 2nd April 2009, 06:21 AM
AndyJP - 2012

 
 
Total Posts: 45
Re: What is the difference between a 7D format and an 8D format?

7D or 8D they both boil down to the same, know the problem / contain the problem / fix the problem and ensure that it does not happen again. The pit falls are to get stuck at the containemnt stage, to loose focus at the root cause stage (or be blinkered to other methids of getting to the root cause), automatically blame the operator / supplier.

What ever you call it you should ensure that you have got rid of the problem once and for all and not just by inspecting the hell out of the product, not matter whoes self importance you have to tread on. Remember that once you have covered all the obvious answers no matter hwo crazy the one left may sound it just might be the solution. I have seen this and only found out after I finished a contract that I was right all along.

If all else fails take a sidewyas look at the problem and just ask what if?

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  Post Number #10  
Old 2nd April 2009, 07:03 AM
Helmut Jilling

 
 
Total Posts: 4,365
Re: What is the difference between a 7D format and an 8D format?

Quote:
In Reply to Parent Post by ezorangee View Post

This reminds me of an occurance during a QS9000 (Yes, this was back a few years) audit.

We were reviewing customer specific requirements, and Chrysler was one of our accounts. The auditor asked to see our records for evidence of corrective actions.

Our format was 7D, and of course, Chrysler required the 8D format. As the auditor was reading through the corrective action reports the Plant Manager walked into the room.

After a few minutes of reading through the reports, the auditor looked at me and dryly commented, "I see that you only do the 7D format. Don't you congratulate the team?"

Without missing a beat, the Plant Manager responded, "Oh yes! We give them their salary every Friday!"

I thought it was funny. The auditor did not. It was a nonconformance.
I am an auditor and I thought it was funny. However, I think theauditor was alsowrong. At that time, Chrysler required the 7D format.There should not have been a nonconformance.
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  Post Number #11  
Old 26th November 2012, 01:41 PM
Road Warrior

 
 
Total Posts: 13
Re: What is the difference between a 7D format and an 8D format?

They're right - a 7-D doesn't congratulate the team. I always thought that was a fluffy, non-substantive way of saying 'wrap the issue up', which includes summarizing & documenting the issue history (from initial customer contact to effectiveness audit) to the org (from hourly associates to execs). I think it should include senior executive buy-off on a 100% or sample basis, depending on the size of the org.
  Post Number #12  
Old 26th November 2012, 02:20 PM
Statistical Steven's Avatar
Statistical Steven

 
 
Total Posts: 1,088
Re: What is the difference between a 7D format and an 8D format?

I would answer 1D...but I am a wise guy. Does it really matter if you use a 7D, 8D or 9D or any other D? Do not get caught up in the number of D's and put together a process and program that works for your organization!
Thanks to Statistical Steven for your informative Post and/or Attachment!
  Post Number #13  
Old 26th November 2012, 03:21 PM
Jim Wynne's Avatar
Jim Wynne

 
 
Total Posts: 14,161
Re: What is the difference between a 7D format and an 8D format?

Quote:
In Reply to Parent Post by Statistical Steven View Post

I would answer 1D...but I am a wise guy. Does it really matter if you use a 7D, 8D or 9D or any other D? Do not get caught up in the number of D's and put together a process and program that works for your organization!
The problem isn't so much what works for one's one organization; the problem is what works for your customers. It's possible to compose the most elegant, bullet-proof, comprehensive CA plan in the history of the known universe and have it rejected by a customer for not being in the "correct" format. By the same token, it's possible to compose a completely nonsensical, impotent and worthless CA report and have it accepted by a customer because it is in the correct format.
Thank You to Jim Wynne for your informative Post and/or Attachment!
  Post Number #14  
Old 26th November 2012, 03:29 PM
Statistical Steven's Avatar
Statistical Steven

 
 
Total Posts: 1,088
Re: What is the difference between a 7D format and an 8D format?

Quote:
In Reply to Parent Post by Jim Wynne View Post

The problem isn't so much what works for one's one organization; the problem is what works for your customers. It's possible to compose the most elegant, bullet-proof, comprehensive CA plan in the history of the known universe and have it rejected by a customer for not being in the "correct" format. By the same token, it's possible to compose a completely nonsensical, impotent and worthless CA report and have it accepted by a customer because it is in the correct format.
Jim, that is the problem with so many of these programs. Preception is more important than substance. If a CA plan works for the customer and not your organization, are you really improving the process? I think we agree the answer is NO.
  Post Number #15  
Old 11th July 2017, 02:08 PM
optomist1's Avatar
optomist1

 
 
Total Posts: 337
Re: 7 D Format

to add a bit more, the 8D that Ford coined was is based upon a US DOD spec; although disputed by some, the likely "origin" of what we call an 8D is DOD MIL-STD-1520C
  Post Number #16  
Old 11th July 2017, 03:01 PM
Jim Wynne's Avatar
Jim Wynne

 
 
Total Posts: 14,161
Re: 7 D Format

Quote:
In Reply to Parent Post by optomist1 View Post

to add a bit more, the 8D that Ford coined was is based upon a US DOD spec; although disputed by some, the likely "origin" of what we call an 8D is DOD MIL-STD-1520C
Having just read the MIL standard, I find no justification in it for the contention that the 8D concept sprang from it. Copy attached.
Attached Files: 1. Scan for viruses before opening, 2. Please report any 'bad' files by Reporting this post, 3. Use at your Own Risk.
File Type: pdf MIL-STD-1520C.pdf (694.9 KB, 6 views)
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