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  Post Number #17  
Old 28th May 2005, 01:28 AM
betterlife

 
 
Total Posts: 81
The term used in ISO 9001: 2000 and ISO/TS 16949: 2002 is not not 'continuous improvement' but 'continual improvement'. Clause 3.2.13 of ISO 9000: 2000 defines continual improvement as 'recurring activity to increase the ability to fulfil requirements'. Finding the opportunities for improvement is a continual process. Inputs for this can be identified in audit findings and audit conclusions, analysis of data, management reviews, customer complaints and feedback, quality policy, quality objectives, corrective and preventive actions.

One of the ways to achieve continual improvement is taking up small-step ongoing improvement projects conducted within existing processes by existing people. The continual improvement process includes establishing objectives for identified improvement with an action plan with specified monitoring and reviewing activities. The resources are also identified, provided and their effectiveness evaluated at specified intervals.

The key to establishing an effective continual improvement process is that every improvement project should have total commitment of top management and concerned personnel. It goes beyond the mere complaince of QMS to respective standards.
Thanks to betterlife for your informative Post and/or Attachment!

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  Post Number #18  
Old 2nd June 2005, 04:36 PM
C Emmons

 
 
Total Posts: 307
I have recently been training my Managers to tie continual improvment to their goals. For instance - we developed facility specific intranet home pages so when a manager signs on he sees statistical information regarding his facility....
Service
# of nonconforming(delivery exceptions)

There were specific goals set for each Mangaer/facility by their Regional Manager. These goals are directly listed on the page and beside them are their current measurements as they relate to each goal. They are beginning to understand that when their is a variation between the two columns, it should become a continual improvement target (We also provided a place on the page for them to identify thier target and and their method of analysis - it is beginning to work quite well.
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  Post Number #19  
Old 3rd June 2005, 08:13 AM
betterlife

 
 
Total Posts: 81
Quote:
In Reply to Parent Post by C Emmons

I have recently been training my Managers to tie continual improvment to their goals. For instance - we developed facility specific intranet home pages so when a manager signs on he sees statistical information regarding his facility....
Service
# of nonconforming(delivery exceptions)

There were specific goals set for each Mangaer/facility by their Regional Manager. These goals are directly listed on the page and beside them are their current measurements as they relate to each goal. They are beginning to understand that when their is a variation between the two columns, it should become a continual improvement target (We also provided a place on the page for them to identify thier target and and their method of analysis - it is beginning to work quite well.
Yes, that is one sure way of achieving continual improvement.
  Post Number #20  
Old 3rd June 2005, 08:34 AM
C Emmons

 
 
Total Posts: 307
Quote:
In Reply to Parent Post by Marc

Anyone see any change(s) in the evolution of the definition of continuous improvement?

Does anyone have a stand-alone Continuous Improvement procedure?

Also see: http://Elsmar.com/ubb/Forum2/HTML/000036.html
and http://Elsmar.com/ubb/Forum31/HTML/000023.html

[This message has been edited by Marc Smith (edited 17 October 2000).]
I combined mine - "Data Analysis and Continual Improvement"
  Post Number #21  
Old 4th June 2005, 02:12 AM
betterlife

 
 
Total Posts: 81
Quote:
In Reply to Parent Post by C Emmons

I combined mine - "Data Analysis and Continual Improvement"
I have dicumented only six mandatory procedures. For all other processes, including continual improvement, I have prepared Process Approach Sheets. I have separate PA sheets for Data Analysis and Continual Improvement.
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