G
grego79
Audit scenario...
After reviewing assembly work instructions you find that the operator is performing assembly operation steps #5 & #6 out of sequence. You ask the operator "why would you arbitrarily decide to change work instructions steps" and they respond by saying - "It doesn't matter what steps you do as long as it all gets done."
Just looking for feedback and comments of how you would address this issue.
Grego
After reviewing assembly work instructions you find that the operator is performing assembly operation steps #5 & #6 out of sequence. You ask the operator "why would you arbitrarily decide to change work instructions steps" and they respond by saying - "It doesn't matter what steps you do as long as it all gets done."
Just looking for feedback and comments of how you would address this issue.
Grego