Product and Process Audit according to ISO/TS 16949:2009

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JOYLYN ARELLANO

Hi, good day! I really need your help .As i run through forums topics and threads,I did not find any procedure sample & Work Instruction for product Audit (8.2.2.3) and manufacturing process audit (8.2.2.2) based on TS 16949 requirement.

Please help me on this as my reference during formulation.Because it was a minor NC of our 1st certification audit of TS 16949.Our Findings stated that :The existing practice and procedure of product and process audit is ineffective .But it was our practice for more than 10 years of ISO/9001 certification. I was in doubts.Furthermore,I have also separate Internal Audit for System Audit.And there's no findings .

Please. And Thanks in advance.

:confused: Joylyn
 
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JOYLYN ARELLANO

hi Stijloor,thanks for the follow up...

I really need a Product Audit procedure/Work Instruction & manufacturing process Audit procedure/work instruction sample for me to have a reference during formulation.

Please..

Thanks in advance..

Joylyn :confused:
 
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JOYLYN ARELLANO

Hi Randy,Thanks for the effort .Actually I was made a run through on that attachment before I was posted a new thread.Because I was not able to get a sample of procedure specifically on product Audit and Manufacturing process audit based on ISO/TS 16949 requirement.

I've got samples of check sheets and checklist of product and process audit but it was most likely with our existing used in which found minor NC during 3rd party audit.

Please help me on this....

Thanks in advance...

Joylyn
 

Helmut Jilling

Auditor / Consultant
Hi, good day! I really need your help .As i run through forums topics and threads,I did not find any procedure sample & Work Instruction for product Audit (8.2.2.3) and manufacturing process audit (8.2.2.2) based on TS 16949 requirement.

Please help me on this as my reference during formulation.Because it was a minor NC of our 1st certification audit of TS 16949.Our Findings stated that :The existing practice and procedure of product and process audit is ineffective .But it was our practice for more than 10 years of ISO/9001 certification. I was in doubts.Furthermore,I have also separate Internal Audit for System Audit.And there's no findings .

Please. And Thanks in advance.

:confused: Joylyn

The finding should also have identified the objective evidence on which the auditor based the finding that the procedure was not effective. You need to share that specific evidence or we can't address an effective correction. It might be a simple solution, rather than a whole new procedure.
 

qusys

Trusted Information Resource
Hi Randy,Thanks for the effort .Actually I was made a run through on that attachment before I was posted a new thread.Because I was not able to get a sample of procedure specifically on product Audit and Manufacturing process audit based on ISO/TS 16949 requirement.

I've got samples of check sheets and checklist of product and process audit but it was most likely with our existing used in which found minor NC during 3rd party audit.

Please help me on this....

Thanks in advance...

Joylyn

It could be usefull to explain to us how you performed product audit and process audit, showing some examples.
Besides, let us know in which environment/sector you operate. There are good exampled in VDA rules on how to perform process and product audit
 
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Randy Lefferts

Besides, let us know in which environment/sector you operate. There are good exampled in VDA rules on how to perform process and product audit

I believe they are in the automotive sector as the title of the thread is "Product and Process Audit according to ISO/TS 16949."

Joylyn, as Helmut stated, share the actual noncomformance and what they wrote it against.

For example, a nonconformance was issued to a company for not completing their internal audits. Here is how it may be written:

Finding:
The organization?s internal audit activities were incomplete per the 2012 Internal Audit Plan

Requirement: Internal Audit: The organization shall conduct internal audits at planned intervals to determine whether the quality management system
a) conforms to the planned arrangements (see 7.1), to the requirements of this International Standard and to the quality management system requirements established by the organization, and...

Objective Evidence:
A review of the Internal Audit records indicates only eight of the twelve scheduled audits were actually completed per 2012 Internal Audit Plan.

By allowing us to view what was written, and how it was written, we may be able to offer better advice than to simply rewrite your procedure.

You shared with us your finding "The existing practice and procedure of product and process audit is ineffective." Now, why is it ineffective? What was their evidence that it was ineffective? Show us their objective evidence that they should have documented and what the requirement was that they documented.
 

AndyN

Moved On
Randy is correct Joylyn. Just for an auditor to report something is ineffective is opinion unless they have evidence... I wouldn't be rushing to develop procedures until there's clear evidence that something needs fixing!
 
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