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AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated
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AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated
AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated
AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated
AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated
AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated
AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated
AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated
AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated
AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated
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  Post Number #1  
Old 11th July 2017, 07:38 AM
J.Enger

 
 
Total Posts: 31
Thank You! AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated

Good morning all,
I have recently rewritten our company's Quality Manual to AS9100 Rev D. I was wondering if I could get a few people to look through it and see if I missed anything important, or if any improvements can be made. I have been doing this off and on for a few weeks now, between duties as Quality Manager in an understaffed Quality dept., and I would like to get a fresh set of eyes on it from more experienced AS9100 gurus. It is still a work in process, as I have to rewrite and renumber procedures that are listed in this QMS.

Any feedback is appreciated.
Attached Files: 1. Scan for viruses before opening, 2. Please report any 'bad' files by Reporting this post, 3. Use at your Own Risk.
File Type: pdf QSM-001 Rev C - Quality System Manual.pdf (489.9 KB, 1220 views)
Thank You to J.Enger for your informative Post and/or Attachment!

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  Post Number #2  
Old 11th July 2017, 12:13 PM
Kronos147

 
 
Total Posts: 299
Re: AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated

Congrats! Well done!

I like that it follows the clauses.

Here are a couple of thoughts:
1) 4.3 mentions "exclusions" to design. Consider changing that to "not applicable" due to the context, yada yada yada. Exclusions are not part of Rev. D

2) 5.3 Who are the process owners? It looks like the MR is in charge of the shop. Maybe it is described on the org chart or such.

3) The revision history mentions on rev. 7 you added hot links. There is no reference to why they were removed. I understand, as they can get out of date quickly. However, as the document got further in, it seems like you added references to procedures more. I think that is a great addition.

That's all I got after a quick read.
Thank You to Kronos147 for your informative Post and/or Attachment!
  Post Number #3  
Old 11th July 2017, 12:28 PM
J.Enger

 
 
Total Posts: 31
Re: AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated

Thanks for the feedback. I think the hardest part was working through Section 4. It took a bit of me rereading the standard and reading a bunch of different threads on here and other forums until i finally got a good grip on it.

I like your idea of changing exclusions to "not applicable due to scope". I will see how I can reword that.

I was still trying to pin down my GM and the President to go over the Org Chart. I finally got that done today. I added it after 5.3 as Fig 3. I added a screenshot below. I hope that may identify the process owners due to the way i have it broken down. Also as I rewrite the procedures and all, I always add in them who owns the process.


As for the hotlinks, I figure when state that I did a complete Re-Write, that it is understood that any changes made in previous iterations would be negated. After going through the old files, it looks like they removed the hotlinks in Rev. 14., so I added that note to the Rev page.

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AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated-orgchart-jpg  
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  Post Number #4  
Old 11th July 2017, 04:32 PM
wooden nickle

 
 
Total Posts: 63
Re: AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated

Looks really great. The only question I have is, how are you/we to establish, implement, maintain and continually improve the processes (procedures, work instructions and forms) needed and there interactions, how do we document them in our "QM". As required by clause 4.4.1.
Thank You to wooden nickle for your informative Post and/or Attachment!
  Post Number #5  
Old 11th July 2017, 04:43 PM
howste's Avatar
howste

 
 
Total Posts: 5,061
Re: AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated

Quote:
In Reply to Parent Post by wooden nickle View Post

Looks really great. The only question I have is, how are you/we to establish, implement, maintain and continually improve the processes (procedures, work instructions and forms) needed and there interactions, how do we document them in our "QM". As required by clause 4.4.1.
What you're stating is not a requirement. There is no quality manual required in AS9100 Rev D. A QM is only mentioned in a note in 4.4.2.
Quote:
In Reply to Parent Post by AS9100 Rev D clause 4.4.2

NOTE: The above description of the quality management system can be compiled into a single source of documented information and referred to as a quality manual.
4.4.2 includes things that need to be documented in the system somewhere, but including them in a quality manual is optional.
Thank You to howste for your informative Post and/or Attachment!
  Post Number #6  
Old 11th July 2017, 05:34 PM
Sidney Vianna's Avatar
Sidney Vianna

 
 
Total Posts: 9,274
Re: AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated

Quote:
In Reply to Parent Post by howste View Post

What you're stating is not a requirement. There is no quality manual required in AS9100 Rev D. A QM is only mentioned in a note in 4.4.2.
True. But some customers (e.g. Boeing) require their suppliers to have a quality manual.
Quote:
The Seller must compile and maintain a single source of documented information and refer to it as a Quality Manual. The Quality Manual must include a description of the quality management system and contain or make reference to the documented information and associated aviation, space, and defense industry requirements contained within AQMS (see 4.4.2).
Thank You to Sidney Vianna for your informative Post and/or Attachment!
  Post Number #7  
Old 12th July 2017, 07:47 AM
J.Enger

 
 
Total Posts: 31
Re: AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated

Quote:
In Reply to Parent Post by wooden nickle View Post

Looks really great. The only question I have is, how are you/we to establish, implement, maintain and continually improve the processes (procedures, work instructions and forms) needed and there interactions, how do we document them in our "QM". As required by clause 4.4.1.
I am working to add references in the QM to the different procedures that reflect the processes for each section. Possible idea was adding a list of "Relevant Documents" at the end of each section with procedures/processes/work instructions/forms that are created. Each of those would be Rev Controlled to ensure any changes are captured.



Quote:
In Reply to Parent Post by howste View Post

What you're stating is not a requirement. There is no quality manual required in AS9100 Rev D. A QM is only mentioned in a note in 4.4.2.

4.4.2 includes things that need to be documented in the system somewhere, but including them in a quality manual is optional.
Quote:
In Reply to Parent Post by Sidney Vianna View Post

True. But some customers (e.g. Boeing) require their suppliers to have a quality manual.
Unfortunately, we get a several customers that require us to submit a Quality Manual to them to ensure we have a QMS that we are following. Even though AS9100 D doesnt require one.
  Post Number #8  
Old 12th July 2017, 08:12 AM
wooden nickle

 
 
Total Posts: 63
Re: AS9100 Rev D Quality Manual Rewritten - Feedback Appreciated

Thank you for the pros and cons on the procedures, work instructions and forms question I posted. I will be including the associated procedures following the clause they pertain to.
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