Re: Quality Objectives for Engineering
Management decides that we should have our own objectives inlined with our company policy.
Hi Jamol...
Your management is right and wrong.
Right that quality objectives must be in line with meeting the company quality policy.
Wrong that you should have your own objectives.
This is what the ISO9001 says about objectives.
Top management shall ensure that quality objectives, including those needed to meet requirements for product [see 7.1 a)], are established at relevant functions and levels within the organization. The quality objectives shall be measurable and consistent with the quality policy.
Your objectives established must have the top management approval, so that you can go about monitoring, measuring and reporting back (management reviews) and in the process improving your performance, at relevant functions and levels.
They must be purposeful, measurable, and time limited.
They must take into account your present measured levels, and target achievable levels considering all your resources at your disposal.