P
Phil
I have been assigned to tackle a major lot integrity problem at my facility. This is probably an attempt to bury me, but I am giving it my best shot. Here is my situation:
We produce few parts that have unique metallurgical characteristics (grain size, orientation, purity, alloy, etc.). These differences are critical and difficult to detect with the human eye.
We have many paperwork problems.
We have process steps were any attempt for identification is lost (e.g. oven, quench). Even in situations where location may be of help, we get human error problems.
I am not really sure where to begin. I have looked at mistake proofing, but its oriented towards processing not documentation. My company has already spent a fortune on final inspection (of course, final inspection never works). I want to eliminate the problem at the source, like a good quality guy.
What can I do? Any solutions out there (e.g. software, quality tools, etc)?
-Phil
[This message has been edited by Phil (edited 11-19-98).]
We produce few parts that have unique metallurgical characteristics (grain size, orientation, purity, alloy, etc.). These differences are critical and difficult to detect with the human eye.
We have many paperwork problems.
We have process steps were any attempt for identification is lost (e.g. oven, quench). Even in situations where location may be of help, we get human error problems.
I am not really sure where to begin. I have looked at mistake proofing, but its oriented towards processing not documentation. My company has already spent a fortune on final inspection (of course, final inspection never works). I want to eliminate the problem at the source, like a good quality guy.
What can I do? Any solutions out there (e.g. software, quality tools, etc)?
-Phil
[This message has been edited by Phil (edited 11-19-98).]