L
LexieB
Hi everyone! It's almost the weekend...
I don't know if this has come up (actually, I'm sure it has and I just can't find it), but what do you do when people don't properly fill out documentation? I find problem is most prevalent in verifications. People seem to "forget" verification steps all the time. Forms come back unsigned, and there there are other "holes" in your documents, you send it back to the process owners and they fill it out, but for all you know they could be making it up.
Do you start initiating corrective actions on those employees who fail to sign in real time? Do you wait until you've had to reject too much paperwork?
What do you do with the guy who will just never sign off?
I don't know if this has come up (actually, I'm sure it has and I just can't find it), but what do you do when people don't properly fill out documentation? I find problem is most prevalent in verifications. People seem to "forget" verification steps all the time. Forms come back unsigned, and there there are other "holes" in your documents, you send it back to the process owners and they fill it out, but for all you know they could be making it up.
Do you start initiating corrective actions on those employees who fail to sign in real time? Do you wait until you've had to reject too much paperwork?
What do you do with the guy who will just never sign off?