We're in the process of extending our QMS scope to cover outsourcing services at another company and another site. Since we are an IT service company that is where we provide very similar IT services as in existing sites at an external company, or to be clear, where we are the outsourcer.
My understanding is that there should be no problem with this, as long as a unified management system covers all the scope, including all the requirements. I have reviewed it with our CB's "guru" and he agreed, not citing any additional requirements beyond those in the standard. The staff in question are our own company staff but according to him even that isn't a requirement, scope could go beyond that, as it would if a security guard were outsourced (from a separate supplier, in the other direction) and if that function related to an integrated, covered process.
Lot of issues and potential problems spring to mind, of course: document control, consistent management chain, QMR, policy consistency, ability to acheive complete enough process consistency across the entire QMS functional scope, and we'll have some problems related to all of these. One reason we want to do it anyway (aside from marketing spin and saving the pittance on combined auditing, both of which management isn't thinking through anyway) is because we feel the services, management, processes, etc. are really consistent.
Could anyone here give me some feedback as to what they see as critical issues, or sticking points? Thanks.
My understanding is that there should be no problem with this, as long as a unified management system covers all the scope, including all the requirements. I have reviewed it with our CB's "guru" and he agreed, not citing any additional requirements beyond those in the standard. The staff in question are our own company staff but according to him even that isn't a requirement, scope could go beyond that, as it would if a security guard were outsourced (from a separate supplier, in the other direction) and if that function related to an integrated, covered process.
Lot of issues and potential problems spring to mind, of course: document control, consistent management chain, QMR, policy consistency, ability to acheive complete enough process consistency across the entire QMS functional scope, and we'll have some problems related to all of these. One reason we want to do it anyway (aside from marketing spin and saving the pittance on combined auditing, both of which management isn't thinking through anyway) is because we feel the services, management, processes, etc. are really consistent.
Could anyone here give me some feedback as to what they see as critical issues, or sticking points? Thanks.