NOTE: UPDATED DRAFT AT THE END OF PAGE 2 THREAD
Turnover in HR generated churn, and I became aware of a lame document appended to my file. I mentioned the gap between reality and the job description and was asked to update it.
Below is my latest draft, nearly ready to share with my boss and HR. I'd be grateful for any input you have - thank you.
Plan, coordinate and direct quality assurance program to ensure organizational processes are consistent with established standards. Assist top management in developing, improving, and sustaining the company management system so as to help employees add value and prevent loss
Assist managers with process analysis and process improvements
· Assist in development of procedures, work instructions and measureable objectives
· Evaluation and reporting of process performance data
· Maintain the company’s quality assurance manual as required
· Maintain an effective internal audit program to ensure that all processes are in compliance with customer statutory, regulatory and contractual requirements
· Maintain an effective corrective and preventive action (CAPA) program
· Act as point of contact for external audits by customers and regulatory agencies
· Develop and implement methods and procedures to assess Cost of Poor Quality (COPQ)
· Compile and write training material and conduct training
· Conduct audits at vendor’s locations, and conduct on-site inspection of drop ship product as required
· Review customer requirements and insure that the company has the ability to meet the defined requirements
· Maintain current knowledge of the quality assurance field
· Other job duties may be assigned as necessary.
Turnover in HR generated churn, and I became aware of a lame document appended to my file. I mentioned the gap between reality and the job description and was asked to update it.
Below is my latest draft, nearly ready to share with my boss and HR. I'd be grateful for any input you have - thank you.
Plan, coordinate and direct quality assurance program to ensure organizational processes are consistent with established standards. Assist top management in developing, improving, and sustaining the company management system so as to help employees add value and prevent loss
Assist managers with process analysis and process improvements
· Assist in development of procedures, work instructions and measureable objectives
· Evaluation and reporting of process performance data
· Maintain the company’s quality assurance manual as required
· Maintain an effective internal audit program to ensure that all processes are in compliance with customer statutory, regulatory and contractual requirements
· Maintain an effective corrective and preventive action (CAPA) program
· Act as point of contact for external audits by customers and regulatory agencies
· Develop and implement methods and procedures to assess Cost of Poor Quality (COPQ)
· Compile and write training material and conduct training
· Conduct audits at vendor’s locations, and conduct on-site inspection of drop ship product as required
· Review customer requirements and insure that the company has the ability to meet the defined requirements
· Maintain current knowledge of the quality assurance field
· Other job duties may be assigned as necessary.
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