Relying on Suppliers - Most Quality and Warranty problems are caused by Suppliers

L

lihong

Downside
Most quality and warranty problems are caused by suppliers
To deal with unreliable suppliers, companies need to have multiple suppliers for every item
In the past, companies dealt with this through vertical integration (everything in-house)
 
L

lihong

Relying on Suppliers 2

Upside
Lower cost
Flexibility
Better quality
More expertise
Core competency
 
L

lihong

Supplier Selection

Certification
By customer
By industry standard (eg. ISO 9000, ISO/TS 16949)
Evaluation based on:
Management
Product design
Manufacturing
Quality
Data management
Performance results
 

Bev D

Heretical Statistician
Leader
Super Moderator
welcome lihong! do you have a question about suppliers?
 
H

heymargarette

I would have to agree with, but the real person who should be punish due to the poor quality is their QA personnels.
 
E

EthanLoh

IMHO, blaming a supplier for quality issue is only a short term solution.
Suppliers should be viewed as part of the family. As a legal manufacturer, the company will be held accountable for the finished product.
 
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