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Our auditor started off this years audit stating that in their audit they had a finding in not identifying Focus Areas. This was all that I am aware of he mentioning during our 2nd Surveillance audit.
Our 1st Surveillance Report indicates "No Focus Areas were identified" with no rating.
Our 2nd Surveillance Report indicates "Focus Area - Tribal knowledge" and rates it a 2 out of 5 for Degree of Control. This years audit was to ISO 9001:2008
1) Are CB auditors suppose to be evaluating "control"? I thought the audits were to be evaluating effectiveness.
2) Next years focus area is "Reduce tribal Knowledge" - Do you think this might fall under the Organizational Knowledge?
3) Our company does not plan to reduce tribal knowledge because we are a small company. Any suggestions on how to steer the auditor away from "Tribal Knowledge" and focus on something in the standard.
Our 1st Surveillance Report indicates "No Focus Areas were identified" with no rating.
Our 2nd Surveillance Report indicates "Focus Area - Tribal knowledge" and rates it a 2 out of 5 for Degree of Control. This years audit was to ISO 9001:2008
1) Are CB auditors suppose to be evaluating "control"? I thought the audits were to be evaluating effectiveness.
2) Next years focus area is "Reduce tribal Knowledge" - Do you think this might fall under the Organizational Knowledge?
3) Our company does not plan to reduce tribal knowledge because we are a small company. Any suggestions on how to steer the auditor away from "Tribal Knowledge" and focus on something in the standard.