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Top Management Change Prior to Certification
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Top Management Change Prior to Certification
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  Post Number #9  
Old 17th May 2018, 09:51 AM
JoshuaFroud

 
 
Total Posts: 20
Re: Top Management Change Prior to Certification

I echo, to a degree those above me. The requirements of the standard state that Top Management must be aware of and support the QMS. It does not state they much be "elbows deep" in it.

If you bring this person up to speed with where you are with the implementation and they continue to let you do what needs to be done and provide support where required. They are fulfilling their obligations.

My company went through the transition this month and the main assessment used for Top Management involvement was looking at Management Review related information and minutes, in addition to how they were resourcing the QMS.

Good luck, it will not be as bad as you expect.

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  Post Number #10  
Old 7th August 2018, 10:28 AM
QC Dave

 
 
Total Posts: 15
Re: Top Management Change Prior to Certification

Quote:
In Reply to Parent Post by John Broomfield View Post

QCDave,

Of course your organization’s management system will show that your boss was brought up to speed on the system and what it required of her or him.

Schedule a management review of the performance of the system in terms of:

A. What it does well
B. What it does less than well
C. What actions are being taken about B above

Your colleagues may expect the new boss to show commitment to the system for delivering assurance of quality and all the necessary improvements. So knowing their A,B, and C is important.

Do not distract the new boss from the system by delving into ISO 9001:2015.

Please let us know how well you do,

John
Well, we did pretty good in this audit. Our new C.O.O. did GREAT! It turns out that he was around when we were first certified to ISO 9001:2008 and he retained most of it.

We came out of the audit with only 3 minor non-conformances, which were easy to take care of. Our auditor was very understanding and helpful. Considering the fact that I've only been a QC Manager for less than a year and a half, I'm pretty pleased. I am grateful for everything I have learned on this forum.

Thank you all VERY much!

Respectfully,

QC Dave
Thank You to QC Dave for your informative Post and/or Attachment!
  Post Number #11  
Old 7th August 2018, 03:37 PM
dsanabria

 
 
Total Posts: 1,358
Re: Top Management Change Prior to Certification

Quote:
In Reply to Parent Post by QC Dave View Post

Greetings.

I have been getting us ready to go from ISO 9001:2008 to ISO 9001:2015 this coming July (I know.... we're cutting it close). However, our top management person (who is also my boss) just suddenly left the company without notice. He had a good appreciation for and was becoming more and more involved with ISO 9001.

QUESTION. How do I get his replacement both educated and involved enough with ISO in order to pass and grow from this ISO certification, all while I continue to get us ready for the audit? He will have his hands full taking over and picking up the pieces from this situation as it is I know. Thus his time will be limited, no matter how important this is.

Any thoughts would be greatly appreciated.

Respectfully,

QC Dave
Quality Control Manager
Always remember that good professional season auditor looks at your processes - not people so focus on processes, risk of that processes, how is that process determined if it is an effective process and you should be fine.

Note: there could be minor NCR for not not dotting the I, T and J but those are quick fixes.
Thanks to dsanabria for your informative Post and/or Attachment!
  Post Number #12  
Old 10th August 2018, 01:11 PM
AndyN's Avatar
AndyN

 
 
Total Posts: 9,029
Laughing Re: Top Management Change Prior to Certification

Quote:
In Reply to Parent Post by dsanabria View Post

Note: there could be minor NCR for not not dotting the I, T and J but those are quick fixes.
Huh?
  Post Number #13  
Old 11th August 2018, 10:57 AM
qcman

 
 
Total Posts: 181
Re: Top Management Change Prior to Certification

I can truly relate to what you went through as I went through a very similar situation 2 weeks ago. I started the audit out by telling the auditor just what occurred and that with a little understanding when she gets the deer in the headlights look we will get through this. I believe that it set the tone for the rest of the audit. As someone previously said the system should do the talking but you deserve a big
Thanks to qcman for your informative Post and/or Attachment!
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