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PaulJSmith
I'd like to benefit once again from the vast experience of this group.
Quick background:
I work for a very small (less than 25 people) family-owned company that designs and builds our own products (precision time systems). When I started here about 4 years ago, there was a primitive system in place to collect data on production rejects with an Excel spreadsheet. It worked OK in its limited application. I expanded it to encompass the entirety of the newly expanded inspection processes. It has been tracking Incoming Materials Inspections, Work-In-Process Inspections, Final Assembly Inspections, and Shipping Inspections, and has given us a fairly good read on the trends in our errors. I have it set up to generate trend graphs, Paretos, and Top 5 graphs for each category. It is by no means perfect, but it's worked to this point.
We have a new consultant of late (also another family member) who is pushing the idea of using Bugzilla as a means of tracking errors. It is already in place and in use in the production environment. He is now proposing that we replace the existing Excel system with a Bugzilla application. I am skeptical - admittedly based on my thus far limited exposure to it - that this will be an effective tool for this purpose. I don't get the impression that this is the intent of its design.
Has anyone else here used Bugzilla as an all-encompassing Quality database system with any success? I found in a forum search that Pancho has recommended it as a CAPA tool on a couple of occasions in the past, but I have not seen any mention of any wider use.
Any experiences you would be willing to share would be most helpful.
Quick background:
I work for a very small (less than 25 people) family-owned company that designs and builds our own products (precision time systems). When I started here about 4 years ago, there was a primitive system in place to collect data on production rejects with an Excel spreadsheet. It worked OK in its limited application. I expanded it to encompass the entirety of the newly expanded inspection processes. It has been tracking Incoming Materials Inspections, Work-In-Process Inspections, Final Assembly Inspections, and Shipping Inspections, and has given us a fairly good read on the trends in our errors. I have it set up to generate trend graphs, Paretos, and Top 5 graphs for each category. It is by no means perfect, but it's worked to this point.
We have a new consultant of late (also another family member) who is pushing the idea of using Bugzilla as a means of tracking errors. It is already in place and in use in the production environment. He is now proposing that we replace the existing Excel system with a Bugzilla application. I am skeptical - admittedly based on my thus far limited exposure to it - that this will be an effective tool for this purpose. I don't get the impression that this is the intent of its design.
Has anyone else here used Bugzilla as an all-encompassing Quality database system with any success? I found in a forum search that Pancho has recommended it as a CAPA tool on a couple of occasions in the past, but I have not seen any mention of any wider use.
Any experiences you would be willing to share would be most helpful.