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Quality in Medicine book recommendations


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  Post Number #1  
Old 18th March 2015, 05:13 AM
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a_bardi

 
 
Total Posts: 12
Thank You! Quality in Medicine book recommendations

Hello

I have just started my Phd study and looking for some good english books regarding quality in medicine especcially how quality improvement in medical services shapes customer expectations(& vice versa).

could you please share with me some book titles which could be helpful , not only ISO but sixsigma /lean etc too.

thx for any hints
rgds
Andrew

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  Post Number #2  
Old 18th March 2015, 09:06 AM
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RoxaneB

 
 
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Re: Quality in Medicine book recommendations

Quote:
In Reply to Parent Post by a_bardi View Post

Hello

I have just started my Phd study and looking for some good english books regarding quality in medicine especcially how quality improvement in medical services shapes customer expectations(& vice versa).

could you please share with me some book titles which could be helpful , not only ISO but sixsigma /lean etc too.

thx for any hints
rgds
Andrew
Hello, Andrew.

Over three years ago, I made the jump into healthcare, after spending 15+ years in manufacturing. Thankfully, I remained in the area of quality improvement and innovation, so that not all of the "language" was completely different.

I found these books to be helpful while I also explored the reality of healthcare out in the real world...

Still, it was necessary to ensure I was in a healthcare environment so that I could either test the theories and information provided in the book or find ways to adapt the information to fit within my organization.
Thanks to RoxaneB for your informative Post and/or Attachment!
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