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Which Certificate should I have being a Dentist?


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dental topics, en 15224 - certification in health care, orthodontics
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  Post Number #1  
Old 19th July 2016, 03:41 AM
Mjdentist

 
 
Total Posts: 3
Question Which Certificate should I have being a Dentist?

Hello Everyone,
My name is Dr. Mukkesh Jetley and I am an Orthodontist, Can you guys help me to know which certificate would be good for me to show that here we perform the quality work.

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  Post Number #2  
Old 19th July 2016, 04:11 AM
Marc's Avatar
Marc

 
 
Total Posts: 25,503
Re: Which Certificate should I have being a Dentist?

Are you a "one man band", or do you have an office with multiple dentists? Do you have 1 or more hygienists? Or are you part of a bigger company with multiple locations and/or a franchise like Urgent Dental?

More information needed.
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  Post Number #3  
Old 19th July 2016, 06:49 AM
Andrej

 
 
Total Posts: 25
Re: Which Certificate should I have being a Dentist?

Hi Mr. Mukesh Jetley,

Since you are in health care services, the certificate to standard EN 15224 Health care services – Quality management systems – Requirements based on ISO 9001 might be the one that fits to your type of business.
Thank You to Andrej for your informative Post and/or Attachment!
  Post Number #4  
Old 20th July 2016, 01:16 PM
a_bardi's Avatar
a_bardi

 
 
Total Posts: 12
Re: Which Certificate should I have being a Dentist?

But first of all you should take care of your Patients satisfaction... bunch of positive opinions both those spread by mouth to mouth marketing and those put on you facebook or www site.. are the best customer satisfaction KPI ever.. (of course if you offer you services to individuals .. if your customer are companies like innsurance and they expect any "certificate" go for 15224 if not spend your money better and invest in good Patient<->MD/Medical stuff communication courses for all your team.

Good question stated above by Marc.

From my perspective implementing any QMS in small service company like 1-5 person, one location .. is waste of money (if not required by third party like insurance companies etc) For individuals your ISO etc cert means nothing , focus on quality reception processes, dental office processes , communication on each stage and safety. I am sure that outstanding opinions about your orthodontic practise is best magneto for new customers, for sure better then any paper on the wall.

sorry for typing mistakes ()

good luck
Thanks to a_bardi for your informative Post and/or Attachment!
  Post Number #5  
Old 30th July 2016, 08:59 AM
Mjdentist

 
 
Total Posts: 3
Re: Which Certificate should I have being a Dentist?

Quote:
In Reply to Parent Post by Andrej View Post

Hi Mr. Mukesh Jetley,

Since you are in health care services, the certificate to standard EN 15224 Health care services Quality management systems Requirements based on ISO 9001 might be the one that fits to your type of business.
Quote:
In Reply to Parent Post by a_bardi View Post

But first of all you should take care of your Patients satisfaction... bunch of positive opinions both those spread by mouth to mouth marketing and those put on you facebook or www site.. are the best customer satisfaction KPI ever.. (of course if you offer you services to individuals .. if your customer are companies like innsurance and they expect any "certificate" go for 15224 if not spend your money better and invest in good Patient<->MD/Medical stuff communication courses for all your team.

Good question stated above by Marc.

From my perspective implementing any QMS in small service company like 1-5 person, one location .. is waste of money (if not required by third party like insurance companies etc) For individuals your ISO etc cert means nothing , focus on quality reception processes, dental office processes , communication on each stage and safety. I am sure that outstanding opinions about your orthodontic practise is best magneto for new customers, for sure better then any paper on the wall.

sorry for typing mistakes ()

good luck
Thanks for the suggestions both of you.
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