The Cove Business Standards Discussion Forums More Free Files Forum Discussion Thread Post Attachments Listing Cove Discussion Forums Main Page
UL - Underwriters Laboratories - Health Sciences
Go Back   The Elsmar Cove Business Systems and Standards Discussion Forums > Common Quality Assurance Processes and Tools > Document Control Systems, Procedures, Forms and Templates
Forum Username

Elsmar Cove Forum Visitor Notice(s)

Wooden Line

Procedure vs. Work Instruction (WI) - What is the difference? - Page 2


Elsmar XML RSS Feed
Elsmar Cove Forum RSS Feed

Monitor the Elsmar Forum
Sponsor Links




Courtesy Quick Links


Links that Cove visitors will find useful in your quest for knowledge:

International Standards Bodies - World Wide Standards Bodies

ASQ - American Society for Quality

International Standards Organization - ISO Standards and Information

Howard's
International Quality Services


Marcelo Antunes'
SQR Consulting, and
Medical Devices Expert Forum


Bob Doering
Bob Doering's Blogs and,
Correct SPC - Precision Machining


Ajit Basrur
Claritas Consulting, LLC


NIST's Engineering Statistics Handbook

IRCA - International Register of Certified Auditors

SAE - Society of Automotive Engineers

Quality Digest

IEST - Institute of Environmental Sciences and Technology


Some Related Topic Tags (Not all threads are Tagged)
definitions, sop (standard operating procedure), work instructions (wi), policies and policy statements, procedures (general), differences (general)
Reply
 
Thread Tools Search this Thread Rating: Thread Rating: 2 votes, 4.50 average. Display Modes
  Post Number #9  
Old 1st June 2006, 09:29 PM
Greg B's Avatar
Greg B

 
 
Total Posts: 831
I usually have a procedure to explain the Overall Process and Work Instructions explain the individual steps but in my 'Document Pyramid' it shows that WIs are the 'How'
Attached Files: 1. Scan for viruses before using, 2. Please report any 'bad' files by Reporting this post, 3. Use at your Own Risk.
File Type: doc Document Pyramid.doc (30.0 KB, 2042 views)
Thank You to Greg B for your informative Post and/or Attachment!

Sponsored Links
  Post Number #10  
Old 27th January 2007, 12:33 AM
katschance's Avatar
katschance

 
 
Total Posts: 19
Re: Procedure vs. Work Instruction (WI) - What is the difference?

Quote:
In Reply to Parent Post by Greg B View Post

I usually have a procedure to explain the Overall Process and Work Instructions explain the individual steps but in my 'Document Pyramid' it shows that WIs are the 'How'
Thy attachment is very plain and simple thank you.
Thanks to katschance for your informative Post and/or Attachment!
Sponsored Links

  Post Number #11  
Old 27th January 2007, 10:03 AM
Madfox's Avatar
Madfox

 
 
Total Posts: 105
Re: Procedure vs. Work Instruction (WI) - What is the difference?

As the prior posters noted, WI's are lower on the document chain.
A procedure can include one or multiple WI's to follow to fulfill the procedure.

In my opinion, more importantly, procedures are general and can be broken. WI's have to be followed to the letter. If not, bad product is made, things break, or people get hurt.

My analogy is the 400+ page flight operating manual I had to carry in a prior life. Even though it was "the law" there was a caveat at the beginning that basically said, "This [manual] does not absolve one of using common sense."

However, within the manual were highlighted pages of the checklist items (I think of as WI's) that had to be followed to the letter.

The Madfox
Thanks to Madfox for your informative Post and/or Attachment!
  Post Number #12  
Old 27th January 2007, 01:03 PM
katschance's Avatar
katschance

 
 
Total Posts: 19
Re: Procedure vs. Work Instruction (WI) - What is the difference?

Thank you for your info, one more question. Can you just use procedures or do you have to include WI and/or do you have to have both? We manufacture a $200,000 machine that uses liquid nitrogen at very high pressures. Thanks Kathy
  Post Number #13  
Old 27th January 2007, 03:55 PM
Colin's Avatar
Colin

 
 
Total Posts: 1,492
Re: Procedure vs. Work Instruction (WI) - What is the difference?

Kathy, there are some mandatory procedures which have to be documented (6 of them) and it is most likely that you will choose to document others such as sales, purchasing etc. Documented procedures are 1 way of controlling a process.

Work instructions are mostly optional. Clause 7.5.1 requires you to conduct your activities under 'controlled conditions' and having work instructions is one of the methods of doing this. It is often a balance between the competence of the people doing the job and what you write down for them to follow. Generally, the more competent the people, the less you have to write down e.g. you would not expect your dentist to get out a work instruction when he/she started to do your filling!!!!
  Post Number #14  
Old 27th January 2007, 11:14 PM
katschance's Avatar
katschance

 
 
Total Posts: 19
Re: Procedure vs. Work Instruction (WI) - What is the difference?

Quote:
In Reply to Parent Post by Colpart View Post

Kathy, there are some mandatory procedures which have to be documented (6 of them) and it is most likely that you will choose to document others such as sales, purchasing etc. Documented procedures are 1 way of controlling a process.

Work instructions are mostly optional. Clause 7.5.1 requires you to conduct your activities under 'controlled conditions' and having work instructions is one of the methods of doing this. It is often a balance between the competence of the people doing the job and what you write down for them to follow. Generally, the more competent the people, the less you have to write down e.g. you would not expect your dentist to get out a work instruction when he/she started to do your filling!!!!

Colpart, (Your Name?)
Thank you for responding. We have several departments in our company that I have asked to write procedures. Specifically Engineering, Manufacturing, Inventory Control, Purchasing, Sales & Marketing and customer satisfaction. Are there any others I need to address. I am thinking that manufacturing might be a WI because there are specific instructions to build the machine. Thank you again. Kathy
  Post Number #15  
Old 27th January 2007, 11:53 PM
Ajit Basrur's Avatar
Ajit Basrur

 
 
Total Posts: 6,012
Re: Procedure vs. Work Instruction (WI) - What is the difference?

Quote:
In Reply to Parent Post by katschance View Post

.........that I have asked to write procedures. Specifically Engineering, Manufacturing, Inventory Control, Purchasing, Sales & Marketing and customer satisfaction. Are there any others I need to address. I am thinking that manufacturing might be a WI because there are specific instructions to build the machine. Thank you again. Kathy
Hi Kathy,

Is your company ISO registered ? If yes, you should be having the 6 mandatory procedures which is referred by Colpart.

ISO 9001 requires you to have the 6 mandatory procedures and the other procedures are optional. In the hierarchy of documentation, you could list these 6 mandatory procedures as Level 2 and the specific procedures or WI could be categorised as Level 3.

Let me know if you need further assistance.

Last edited by Cari Spears; 15th September 2007 at 08:19 AM. Reason: fixed quote
  Post Number #16  
Old 28th January 2007, 12:34 AM
katschance's Avatar
katschance

 
 
Total Posts: 19
Re: Procedure vs. Work Instruction (WI) - What is the difference?

Hi, We are in the process of getting our documents ready for ISO. I have the 6 mandatory procedures. Now, I am trying to decide how to address the other areas, specifically engineering (design & development), manufacturing and the sales, contracts, and customer issues. Our senior engineer wants to be very generic in the design & development procedure? How generic can he get?

I am wondering if I could address management review, human resources, and training in the manual or would it be better to add more procedures? Our manual was taken from a very generic manual. I am afraid it is almost like the ISO Standard with the words rearranged.
I know this is a long post, but I need some goodadvice.
Kathy
Reply

Lower Navigation Bar
Go Back   The Elsmar Cove Business Systems and Standards Discussion Forums > Common Quality Assurance Processes and Tools > Document Control Systems, Procedures, Forms and Templates

Bookmarks



Visitors Currently Viewing this Thread: 1 (0 Registered Visitors (Members) and 1 Unregistered Guest Visitors)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Forum Search
Display Modes Rate Thread Content
Rate Thread Content:

Forum Posting Settings
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Emoticons are On
[IMG] code is On
HTML code is Off


Similar Discussion Threads
Discussion Thread Title Thread Starter Forum Replies Last Post or Poll Vote
How do you decide what is a Process, a Procedure or Work Instruction? plastic Document Control Systems, Procedures, Forms and Templates 89 14th January 2014 10:33 PM
Process Flow Chart is a Work Procedure or a Work Guide, or a Work Instruction jm1231 Document Control Systems, Procedures, Forms and Templates 28 9th March 2012 12:52 AM
Can a WI (Work Instruction) be alone without depending on a Procedure? QAMTY ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5 30th September 2011 05:02 AM
What is the difference between a Procedure and a Work Instruction? abcauto ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2 15th July 2010 07:29 AM
How do you reference a WI (Work Instruction) to a procedure? mickeld - 2005 Document Control Systems, Procedures, Forms and Templates 16 18th June 2004 10:07 AM



The time now is 03:54 PM. All times are GMT -4.
Your time zone can be changed in your UserCP --> Options.


 
 


NOTE: This forum uses "Cookies" - A Peachfarm Internet Property