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Procedure vs. Work Instruction (WI) - What is the difference? - Page 5


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Some Related Topic Tags (Not all threads are Tagged)
definitions, sop (standard operating procedure), work instructions (wi), policies and policy statements, procedures (general), differences (general)
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  Post Number #33  
Old 15th July 2010, 12:16 PM
David Hartman's Avatar
David Hartman

 
 
Total Posts: 564
Re: Procedure vs. Work Instruction (WI) - What is the difference?

In the past I have developed ISO 9001-based documentation that consisted of a half-page to a page and a half flow chart depicting the Who, What, When and Where, accompanied by a page or two (sometimes more, but not often) of the How. Using one short document which has a greater chance of being looked at and followed. If you couple this with some documented training (class room or OJT) you can generally reduce the "How" info to simple bullet items and/or use pictures.

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  Post Number #34  
Old 31st October 2010, 07:56 AM
katchani

 
 
Total Posts: 23
Re: Procedure vs. Work Instruction (WI) - What is the difference?

Thank you very much

Quote:
In Reply to Parent Post by Greg B View Post

I usually have a procedure to explain the Overall Process and Work Instructions explain the individual steps but in my 'Document Pyramid' it shows that WIs are the 'How'
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  Post Number #35  
Old 31st October 2010, 08:43 AM
Stijloor's Avatar
Stijloor

 
 
Total Posts: 15,181
Re: Procedure vs. Work Instruction (WI) - What is the difference?

Friends,

This topic can be discussed for ages, it will never end, and everyone has an opinion about it. That's great!

However, my take on this is that as long as everyone in the organization has access to information that will support them to perform the job safely, effectively and efficiently while at the same time retain this knowledge for times to come; and there are means to record evidence and "lessons learned", I do not realy care how you call these things or in what pyramid you put it in.

Happy Documenting!

Stijloor.
Thank You to Stijloor for your informative Post and/or Attachment!
  Post Number #36  
Old 31st October 2010, 11:04 AM
SGquality

 
 
Total Posts: 246
Re: Procedure vs. Work Instruction (WI) - What is the difference?

Procedure - Requirements of Standard (Level 2)

WI - Supports procedure (Level 3)
  Post Number #37  
Old 31st October 2010, 12:03 PM
samsung's Avatar
samsung

 
 
Total Posts: 1,431
Re: Procedure vs. Work Instruction (WI) - What is the difference?

Quote:
In Reply to Parent Post by SGquality View Post

Procedure - Requirements of Standard (Level 2)

WI - Supports procedure (Level 3)
Hi SGquality,

Welcome to the Cove.

Above differentiation is not correct. Infact there's hardly any difference between the two. Standards don't specify any 'levels' for the documents. What you call Level-2 can be Level-3 for another organization.

Have a look at the following quote paraphrased from ISO 9000:2005 (2.7.2 Types of document used in quality management systems)

Quote:
documents that provide information about how to perform activities and processes consistently; such documents can include documented procedures, work instructions and drawings;
Thanks to samsung for your informative Post and/or Attachment!
  Post Number #38  
Old 31st October 2010, 03:26 PM
Bill Goss

 
 
Total Posts: 39
Re: Procedure vs. Work Instruction (WI) - What is the difference?

Years ago when I was teaching document and data control, I always made sure the class remembered not to get hung up on the level of a document as long as the appropriate approvals were in place. If procedure contains "how to" information, so what? Just call it a procdure and if a procedure contains policy, just call it a policy.

Last edited by Stijloor; 31st October 2010 at 08:35 PM. Reason: Typo.
  Post Number #39  
Old 31st October 2010, 05:55 PM
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Jim Wynne

 
 
Total Posts: 14,155
Re: Procedure vs. Work Instruction (WI) - What is the difference?

Quote:
In Reply to Parent Post by Bill Goss View Post

Years ago when I was teaching documnt ad data control I always made sure the class remembered not to get hung up on the level of a document as long as the appropriate aprovals were in place. If procedure contains "how to" information, so what? Just call it a procdure ad f a procedure contains policy, just call it a policy.
I think the hierarchical difference between policies and everything else is worth establishing and preserving. There should be a path to the source from which requirements flow, and policies are the source. Once you get below the policy level, it makes no difference unless the difference is actually useful somehow.
  Post Number #40  
Old 26th July 2011, 03:06 AM
markatbapco

 
 
Total Posts: 1
Re: Procedure vs. Work Instruction (WI) - What is the difference?

I have always used this

Procedure: A "How to do it document" crossing organizational boundaries (significant work by more than one section). Typically a cross functional flow chart.

Work Instruction. a :how to do it document " for one section. Typically a simple flow chart.
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