I know this was discussed but the thread was really old. Is anyone here currently using the SBS database for audit/corrective action tracking? I am running the demo and am finding it difficult to navigate. I've exchanged a couple of emails with their technical support but would love to talk to a real person. There used to be someone on here that worked for SBS, is there still?
What I need to do is track audits with multiple findings per audit, track our CAPA program and Management Review metrics. This tool looked like a pretty good fit but now I'm not so sure.
I've priced some hosted web based systems and they are way too pricey. I only have maybe 20-30 users that would need access to update their corrective action plans etc.. so we don't need all that many bells and whistles.