Hi Maggylu ,
thank you for examples.
To be honest there is not enough information to clarify the findings.
But VDA 6.3 clause 5.6 clearly says that suspected incomming products must be protected against access .To be honest it is about preventing the risk . Ask yourself "is there a possibility to mix suspected part with OK parts ? In case that you answer yes ,even if you estimate risk to 0,01% (100 ppm =100 potential car failures) , you have to improve your process to get 0 - ZERO DEFECT POLICY . I dont know if there were some complaints from your customer due to defects on your assemblies caused by faulty material from your supplier. .. Second one P6.1.3 - safe handling . Have you ever bought something from supermarket and the package of your favorite biscuits has been cutted ? I am sure that answer is yes . this sometimes happens .even if the workers are properly trained . there is a lot of products in the market that could perfectly fits for usage in your production -Safety box cutters . You wrote "The auditor is quite mad when seeing operators use box cutter to open the boxes" .I dont know what exactly he saw , but if he went mad ,probably he saw really dangerous manipulation by some of your operators. It is all about failure avoiding .. I saw what could happend when OEM will stop the lines due to faulty components in the past and I do know what does mean car "recall" from field .. hope you dont .
(ps :english level sufficient ? )