Very interesting questions: What will my auditors be looking for? How will they research my ISO processes?
I opened my other thread, "Required Documents/Records in ISO 9001:2015"
in order to start figuring out MY game plan. As the MR, (yes, my job title as I do 14001 and soon 18001), how am I going to assist the department managers in what documents, procedures, forms, etc. they will need? What documents will I say are needed in order to fulfill the ISO "spirit of the standard" despite what they argue we don't need?
Management's current thinking is: if it?s not required
, don't write it; and how vaguely-open can a statement be and still get through the audit? Despite my concerns to management, until the CB auditor identifies it, it is a non-issue, (BTW, I'm now three for three... you'd think they would pay more heed
Right now I am visualizing our Quality Manual increasing in size, due to the generic process statements, as we do away with ALL the other documents and procedures.
My other concerns:
1) Employee preparation - getting them ready to answer questions when we have no written reference. Granted, they should know, but with current workforce turnover....
2) Internal auditors who RELY too heavily on checklists (put in place before my time
3) Merging 9001 & 14001, and possibly creating 18001.
Thanks Colin, now I get to add these to my list: ?what will my auditors be looking for? and ?how will we prove this? to the list!
Anxiously watching the threads?