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What to do when Employees are not following Instructions - Page 4


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Some Related Topic Tags (Not all threads are Tagged)
employee error, employees (general), instructions (general), procedures (general), responsibilities
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  Post Number #25  
Old 4th December 2014, 05:32 PM
Julie O

 
 
Total Posts: 221
Re: What to do when Employees are not following instructions

Quote:
In Reply to Parent Post by ncwalker View Post

You find the way to make the easy way the right way.
Or, to look at it from the other side, you find a way to make the right way easy.

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  Post Number #26  
Old 4th December 2014, 05:37 PM
Julie O

 
 
Total Posts: 221
Re: What to do when Employees are not following instructions

Quote:
In Reply to Parent Post by Keona View Post

if they follow not again,i will decrease their pay.
I agree this is likely to be effective in achieving compliance, but Quality is virtually never in a position to decrease anyone's pay but Quality's.
Thanks to Julie O for your informative Post and/or Attachment!
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  Post Number #27  
Old 4th December 2014, 05:41 PM
AndyN's Avatar
AndyN

 
 
Total Posts: 8,459
Let Me Help You Re: What to do when Employees are not following instructions

Quote:
In Reply to Parent Post by Keona View Post

Its first warning.three times.if they follow not again,i will decrease their pay.then they will listen to your order.
I'd suggest that you might want to discover the root cause first! There are some instructions which cannot be followed! I'd be taking you to a labor tribunal if you reduced my wages based on some bogus process documentation! You could show me three times to do open heart surgery and I'd STILL kill the patient! You may wish to rethink your understanding of how processes work and peoples' role in process control...
  Post Number #28  
Old 4th December 2014, 05:43 PM
AndyN's Avatar
AndyN

 
 
Total Posts: 8,459
Read This! Re: What to do when Employees are not following instructions

Quote:
In Reply to Parent Post by Julie O View Post

I agree this is likely to be effective in achieving compliance, but Quality is virtually never in a position to decrease anyone's pay but Quality's.
It doesn't work, anyway. Seriously, would you work at a job where, if you made a "mistake" you lost pay? What if it wasn't a "mistake", you simply couldn't DO what was written? Or the tooling was worn out? What then?
Thank You to AndyN for your informative Post and/or Attachment!
  Post Number #29  
Old 6th December 2014, 08:07 AM
Bev D's Avatar
Bev D

 
 
Total Posts: 3,458
Re: What to do when Employees are not following instructions

Keona - your post represents a belief and behavior that has been disproven as effective. If you are not a 'troll' and truly care about Quality, I suggest that you read through all of the postings in this thread. There are many posts that you will hopefully find useful.
  Post Number #30  
Old 19th January 2015, 03:04 AM
gstewart

 
 
Total Posts: 49
Re: What to do when Employees are not following instructions

Taking the OP at face value.

The Engineers know the procedure and chose not to follow it.

Its probably safe to assume two things. Archiving was a bit more work and people a lazy ( or more correctly pressed for time ).

I'm guilty, I'm meant to take the garbage from the kitchen bin, out to the main bin before I put the main bin out. Sometimes I don't , its because I can't be bothered or I'm busy and therefore my wife yells at me.

I know the correct procedure and its not a mistake.

Back to the original topic, you can have "smart" computer systems. Perhaps each archive gets a number and the new system won't update unless a valid archive number is put in.

But the disciplinary approach can be correct too. Yeah maybe its not as simple as just dropping the pay, but if it keeps happening and its not an accident, the issue could be discussed with the offending Engineers supervisor.
If the Supervisor agrees that the procedure is necessary and that the Engineer's are correctly trained, then there is no reason why discipline could not be taken, and why it should not factor on a pay review.
  Post Number #31  
Old 20th January 2015, 02:47 PM
Julie O

 
 
Total Posts: 221
Re: What to do when Employees are not following instructions

Quote:
In Reply to Parent Post by AndyN View Post

It doesn't work, anyway. Seriously, would you work at a job where, if you made a "mistake" you lost pay? What if it wasn't a "mistake", you simply couldn't DO what was written? Or the tooling was worn out? What then?
What you are describing does not work, except to drive employees out of the company. But what you are describing is not what is under discussion.
  Post Number #32  
Old 20th January 2015, 03:55 PM
dgriffith

 
 
Total Posts: 227
Re: What to do when Employees are not following instructions

Quote:
In Reply to Parent Post by Wes Bucey View Post

So if it is necessary, then you need to pick on the trainer who certified these guys as "trained."
Wes, I have a real issue with that approach. You can 'train' somebody until you are blue in the face; waterboard them into submission; and make them swear an oath to comply,and STILL not make them actually do it when the time comes. How is that training's fault?
You can only ever present the training material, or rationale for doing it, or even the written requirement that mandates it, but you can't make the horse drink the water (or something like that...).
This is an upper management failure to support issue.
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