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Product Safety Officer - How to keep VW Happy


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Some Related Topic Tags (Not all threads are Tagged)
process audits, product safety, responsibilities, vda 6.3 - process audit, volkswagen
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  Post Number #1  
Old 12th June 2014, 09:46 AM
lk2012

 
 
Total Posts: 230
Please Help! Product Safety Officer - How to keep VW Happy

hi all,
our company produce Automotive parts (most standard catalogue parts), we're about to have the POT audit by Volkswagen and we're struggling to identify the best person.

Does anyone have any experience with Volkswagen's expectations for this function?
Which department would you recommend to pick from?

thanks for help
Lil

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  Post Number #2  
Old 12th June 2014, 11:56 AM
Jim Wynne's Avatar
Jim Wynne

 
 
Total Posts: 14,160
Re: Product Safety Officer - How to keep VW happy?

What is a POT audit, and how does Product Safety Auditor relate to it?
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  Post Number #3  
Old 12th June 2014, 12:02 PM
lk2012

 
 
Total Posts: 230
Re: Product Safety Officer - How to keep VW happy?

POT = potential audit (part of VDA6.3 assessment)

The Product Safety Officer (Representative) function is mentioned in several places of VDA but not in very much detail. It makes sense from a production point of view but doesn't make any sense whatsoever when you're a sales location only (and don't touch the product, in fact, not even see it)

My question is very specific related to Volkswagen business. I'm hoping to get insight from someone who's done projects for Volkswagen.
  Post Number #4  
Old 16th June 2014, 07:34 AM
Sebastian

 
 
Total Posts: 141
Re: Product Safety Officer - How to keep VW happy?

Briefly - Product Safety Representative (PSB) must know product and its purpose, organizational manufacturing processes, German Product Safety Act and the German Product Liability Act, methodology of risk management.

(S)he is focused on activities related to prevention of safety items failures from product development through process design until monitoring of mass production conditions.

Whole details are described in 2-pages document available on VW B2B portal for suppliers only.

If your company is TS certified, I think Customer representative mentioned in ISO/TS 16949:2009 clause 5.5.2.1 is a right person for this job.
Thank You to Sebastian for your informative Post and/or Attachment!
  Post Number #5  
Old 16th June 2014, 08:03 AM
lk2012

 
 
Total Posts: 230
Re: Product Safety Officer - How to keep VW happy?

Thanks Sebastian, now we're talking!

I've done a search for it on the VW portal but can't seem to locate it (at least not in English). Do you know what the document is called (or its VW number)?

What would you suggest for a company that has an independent Sales and Distribution office. Our office is in the UK and we only get orders from the customers in Europe and send them whatever's in the warehouse (which comes readily packed from the plant). Do we need this Product Safety Officer here too?

thanks!
Lil

Last edited by lk2012; 16th June 2014 at 09:48 AM.
  Post Number #6  
Old 16th June 2014, 10:56 AM
Sebastian

 
 
Total Posts: 141
Re: Product Safety Officer - How to keep VW happy?

Quote:
In Reply to Parent Post by lk2012 View Post

Thanks Sebastian, now we're talking!

I've done a search for it on the VW portal but can't seem to locate it (at least not in English). Do you know what the document is called (or its VW number)?
Start >> Information >> Divisions >> Quality Assurance >> Formel Q >> Formel Q Capability

Further Downloads
Duties of the product safety representative (PSB).pdf

Quote:
In Reply to Parent Post by lk2012 View Post

What would you suggest for a company that has an independent Sales and Distribution office. Our office is in the UK and we only get orders from the customers in Europe and send them whatever's in the warehouse (which comes readily packed from the plant). Do we need this Product Safety Officer here too?

thanks!
Lil
It is related to product & process design and manufacturing so location where these activities are performed should "have" this person.
Thank You to Sebastian for your informative Post and/or Attachment!
  Post Number #7  
Old 16th June 2014, 11:22 AM
lk2012

 
 
Total Posts: 230
Re: Product Safety Officer - How to keep VW happy?

Thanks, got Formel Q right from the start but can't find the other download. What's that document called in German or what's the VW document number?

thanks!
Lil
  Post Number #8  
Old 16th June 2014, 11:56 AM
Taliesyn's Avatar
Taliesyn

 
 
Total Posts: 68
Re: Product Safety Officer - How to keep VW happy?

I have just completed the VW sponsored Product Liability training - in order to become my divisional "Product Safety Officer". I'm the Quality systems engineer and, in terms of compliance, it seemed my role suited the requirement to have someone who is "vigilant" and aware of liability & product-based safety risks. To be honest, my role as an Auditor (for 30+ years) had already given me an idea of what constitutes a "risk" out in the field - and, IMHO, a sales office is a good place to have someone who is aware of the potential disasters waiting round the corner following claims of performance, suitability for a "role" or "fitness for purpose" in the event of an accident or just plain breakdown.
Thank You to Taliesyn for your informative Post and/or Attachment!
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