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Risk Management (and Risk Based Thinking) in ISO 9001:2015


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Some Related Topic Tags (Not all threads are Tagged)
iso 9001:2015, organizational knowledge, risk based thinking (rbt), risk management and analysis
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  Post Number #1  
Old 19th November 2014, 06:05 AM
aburaggi

 
 
Total Posts: 10
Please Help! Risk Management (and Risk Based Thinking) in ISO 9001:2015

hello everyone

does anyone made risk identification and assessment to share with us?

i like to see some samples

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  Post Number #2  
Old 19th November 2014, 06:17 AM
Marc's Avatar
Marc

 
 
Total Posts: 25,540
Re: Risk Management in ISO 9001:2015

See: How the addition of "Risk" will affect ISO 9001:2015.

Sidney has an ISO 9001:2015 group on Linkedin which is discussing Risk but I don't have the link off hand. I'm sure Sidney will add it here when he sees this post/thread.

Some Risk Examples: Financial uncertainty, project failure, security aspects, competition, technology problems, the effect on the environment from operations such as wastes produced and dangerous emission(s).
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  Post Number #3  
Old 19th November 2014, 11:59 AM
Sidney Vianna's Avatar
Sidney Vianna

 
 
Total Posts: 8,523
Re: Risk Management in ISO 9001:2015

Quote:
In Reply to Parent Post by Marc View Post

Sidney has an ISO 9001:2015 group on Linkedin which is discussing Risk but I don't have the link off hand. I'm sure Sidney will add it here.
This is the link for the discussion group but there is no material there, as requested by the OP.
  Post Number #4  
Old 19th November 2014, 12:54 PM
John Broomfield's Avatar
John Broomfield

 
 
Total Posts: 2,456
Yin Yang Re: Risk Management in ISO 9001:2015

Quote:
In Reply to Parent Post by aburaggi View Post

hello everyone

does anyone made risk identification and assessment to share with us?

i like to see some samples
aburaggi,

We speak as if we are not already managing risk while realizing opportunities.

When we plan a new project or process we agree the objectives then we consider what could happen to stop us fulfilling the objectives and what we must do to be assured of meeting the objectives.

Accordingly, we ensure we have the necessary resources and controls in place to manage the risks while realizing the opportunity.

Resources include facilities, equipment, materials, authorities and competencies. Controls include methods, procedures, responsibilities, care and coordination. Of course, the resources and controls come with the necessary contingencies such as making sure we do not have single points of control.

For example, we are planning to do business with a supplier for the first time. We apply our established selection criteria and then invest in more monitoring than we do for suppliers accomplished in fulfilling our requirements. Another example, our customers are slow to pay. We find out why and may ensure our management system results in accurate invoices issued as soon as possible. Or, we design a product or process but want to ensure it does not cause injury so we organize multidisciplinary reviews between each design iteration.

Just about every decision is predicated by a risk assessment. Naturally, we need our management systems to help us to manage the knowledge proven useful to quickly assess opportunities and their risks.

The greatest risk, as I see it, is forgetting what we already know and do with our processes and projects in favor of chasing what ISO newly specifies explicitly instead of implicitly.

John
Thank You to John Broomfield for your informative Post and/or Attachment!
  Post Number #5  
Old 1st December 2014, 05:43 PM
heartolearn

 
 
Total Posts: 4
Re: Risk Management in ISO 9001:2015

In order to provide evidence it would seem from the text within Marc's post that the incorporation of risk based thinking will require some form of tool(s) to log in risks as they apply to the appropriate process. (This in itself becomes a process, does it not?) Personnel accepting of risk management seemingly would need guidance and a working structure to operate from. On-going risk to improvement opportunity conversions would require documentation of some type or else how could they be analyzed, reacted upon, measured and monitored, and lastly reported to Leadership?
Thanks to heartolearn for your informative Post and/or Attachment!
  Post Number #6  
Old 3rd December 2014, 02:48 AM
aburaggi

 
 
Total Posts: 10
Re: Risk Management in ISO 9001:2015

Quote:
In Reply to Parent Post by John Broomfield View Post

aburaggi,

We speak as if we are not already managing risk while realizing opportunities.

When we plan a new project or process we agree the objectives then we consider what could happen to stop us fulfilling the objectives and what we must do to be assured of meeting the objectives.

Accordingly, we ensure we have the necessary resources and controls in place to manage the risks while realizing the opportunity.

Resources include facilities, equipment, materials, authorities and competencies. Controls include methods, procedures, responsibilities, care and coordination. Of course, the resources and controls come with the necessary contingencies such as making sure we do not have single points of control.

For example, we are planning to do business with a supplier for the first time. We apply our established selection criteria and then invest in more monitoring than we do for suppliers accomplished in fulfilling our requirements. Another example, our customers are slow to pay. We find out why and may ensure our management system results in accurate invoices issued as soon as possible. Or, we design a product or process but want to ensure it does not cause injury so we organize multidisciplinary reviews between each design iteration.

Just about every decision is predicated by a risk assessment. Naturally, we need our management systems to help us to manage the knowledge proven useful to quickly assess opportunities and their risks.

The greatest risk, as I see it, is forgetting what we already know and do with our processes and projects in favor of chasing what ISO newly specifies explicitly instead of implicitly.

John
thanks John
of course risk always is considered that?s why we always add control measures in each and every process we do,,,, and i think incorporating it with the QMS should give a greater value. since the risk will be identified and evaluated. Frequency x Severity = Risk

i just need to see few samples -if exist- to start identifying and categorizing those risks
Thanks to aburaggi for your informative Post and/or Attachment!
  Post Number #7  
Old 3rd December 2014, 03:56 AM
John Broomfield's Avatar
John Broomfield

 
 
Total Posts: 2,456
Yin Yang Re: Risk Management in ISO 9001:2015

aburaggi,

Sure, we'd all like a few examples of the evidence expected of risk-based thinking as specified in the DIS.

The DIS also says that it is not specifying requirements for a risk-based management system.

So, are we to generate additional evidence to keep auditors happy or are we to continue managing risk as we now do, without keeping a record?

Hopefully, the FDIS will clarify this.

John

Last edited by John Broomfield; 3rd December 2014 at 12:09 PM. Reason: added to between we and generate
  Post Number #8  
Old 20th January 2015, 09:54 PM
LUV-d-4UM

 
 
Total Posts: 726
Re: Risk Management in ISO 9001:2015

I am taking a big risk by posting the Quality Policy statement for the ISO9001:2015 management system. I welcome everyone to critique this quality policy. Thank you.

"We the employees of XYZ company are committed to deliver quality in every product and service which we provide to all our customers. To meet this commitment we will:

Supply products and services which meet customer expectations and requirements surpassing or equalizing the competition

Develop and introduce innovative products and services to meet emerging expectations and requirements

Maintain an environment which encourages us to continuously strive to improve the quality of work, both individual and as a team.

This commitment to quality is a responsibility accepted by all XYZ Company employees to maintain the loyalty and trust of our customers."
Thank You to LUV-d-4UM for your informative Post and/or Attachment!
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