Re: "Context of the Organization" in 4.1 of ISO 9001:2015
Here's an innocuous attempt to figure out requirements related to "Context of the Organization" and its close relative "RBT".
The idea is to try and correlate the so-called explicit-turned-implicit concepts of ISO with the retained requirements of older version that we are extremely familiar with. In some sense, this might look like nothing more than graphics of some related requirements put in jig-saw style, without bothering to add any value. Or it might reflect total lack of understanding on my part – totally possible.
Nevertheless, I am putting up here my thought process to welcome all your valuable feedback and, in the process, to cultivate my own understanding. While use of slide-show will get the story going, for the sake of some who have the tendency to get annoyed with animation, there is a PDF version at your disposal.
Thank You to Chennaiite for your informative Post and/or Attachment!
Re: "Context of the Organization" in 4.1 of ISO 9001
Longevity and success do not necessarily indicate high quality or satisfied customers. There are plenty crapy companies out there that have been in business for a long time.
The idea behind gaining and maintaining ISO certification is to have a respected external validation that your QMS or operating system is designed to a base level.
The ISO committe (liek them or love them) have determined that in the current state of business, high performing QMS's should include determining the context of the organization. With it, you increase your chances of attaining high quality levels.