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"Context of the Organization" in 4.1 of ISO 9001:2015 - Page 2


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4.1 - general requirements, context of the organization, definitions, iso 9001:2015
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  Post Number #9  
Old 20th June 2016, 07:51 AM
LUV-d-4UM

 
 
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Re: "Context of the Organization" in 4.1 of ISO 9001

Not quite right. How would you know how to define the scope if you do not understand the requirements of the parties that are interested in your QMS? You must first understand the business plan, determine what's needed to execute the plan.

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  Post Number #10  
Old 20th June 2016, 07:59 AM
Mike S.

 
 
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Re: "Context of the Organization" in 4.1 of ISO 9001

I look at it this way....how did we ever survive all these years without specifically listing the "context of the organization" in our QMS documents in exactly the way they are now asking for it?

Either it has been there in the QMS all along, but called something else, or it existed but was not specifically spelled out in the QMS documents.

Maybe I'm just grumpy this Monday morning, but I get tired of jumping through ISO/AS hoops when I do not see a clear benefit to it.
Thank You to Mike S. for your informative Post and/or Attachment!
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  Post Number #11  
Old 20th June 2016, 09:28 AM
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PaulJSmith

 
 
Total Posts: 562
Re: "Context of the Organization" in 4.1 of ISO 9001

I agree, Mike. Honestly, though, it's like most of the other stuff in ISO; you're probably already doing it, you just haven't written it down and codified it yet. There is nothing about Context of Organization that any successful business doesn't already know. Essentially, it's just a formal acknowledgement of your SWOT.
  Post Number #12  
Old 22nd June 2016, 06:23 AM
armani

 
 
Total Posts: 108
Re: "Context of the Organization" in 4.1 of ISO 9001

There is no requirement in ISO about "documenting the context"....or did I miss smth.?
Thanks to armani for your informative Post and/or Attachment!
  Post Number #13  
Old 22nd June 2016, 10:01 AM
drgnrider's Avatar
drgnrider

 
 
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Re: "Context of the Organization" in 4.1 of ISO 9001

Quote:
In Reply to Parent Post by armani View Post

There is no requirement in ISO about "documenting the context"....or did I miss smth.?
armani, you are correct, there is no "shall document this" "maintained as documented information". But how will you show some auditor who wants to see 'proof' that you have "monitored and reviewed this information" without documenting some form of it?

Agree with Mike S: this is stuff that we have always looked at to get the scope of our QMS.
Unfortunately, now we have to have "proof" (it is a "shall review" and "shall monitor") that we looked at it and will continue to look at it. Now more for them to dig for.

For anyone already through Stage 1 or certified, what did the auditor want to see?
Thanks to drgnrider for your informative Post and/or Attachment!
  Post Number #14  
Old 23rd June 2016, 07:46 AM
armani

 
 
Total Posts: 108
Re: "Context of the Organization" in 4.1 of ISO 9001

Maybe I can explain to him how I took into consideration context when changing quality policy and objectives ....when periodically changing risks identified....will be enough?
  Post Number #15  
Old 27th June 2016, 03:57 AM
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somashekar

 
 
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Re: "Context of the Organization" in 4.1 of ISO 9001

At levels where authorities are defined and decision making is needed, personnel at this level will have to know and understand the context of the organization in the same sense and meaning. It moves from simple to complex depending upon the organization size and structure. At some point of time it may be felt that is better to be documented, and again this is an outcome of your risk based thinking.
This really hits upon the top management involvement and commitment more seriously than the previous version of the ISO 9001. This also has a lot to do with delegation from the top management.
  Post Number #16  
Old 27th June 2016, 11:52 AM
JoShmo

 
 
Total Posts: 156
Read This! Re: "Context of the Organization" in 4.1 of ISO 9001

Too many organizations got pushing into registration and ended up with a cut n paste quality system and policy etc. Mostly, management didn't get involved. So they ended up with a punch of stuff they don't have a clue about and got a certificate. Organizations are good at many things, but to use a qms properly (not get a certificate) needs management activley involved. Who chose the policy - not just signed off on someone elses because you needed to be certified?

Understanding interested parties and context is important if you believe "Meeting and Exceeding Customers Expectations" is really what you are about - especially when this rarely happens in reality...
Thank You to JoShmo for your informative Post and/or Attachment!
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