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Waterjetter06
Hello all, and many thanks to everyone in these forums. I have been browsing and learning from all of you for the better part of a year (the amount of time that I have been in the QA field!), and have finally gotten to a question that I can not find the answer to, so I will be making my first post!
My company is currently in the process of "revamping" its non-conforming parts process, and my question is this: do all non-conformance reports require a corrective action, or is it within the standard guidelines to compile the data, look for trends, and issue corrective actions if necessary?
We are a manufacturing job shop, and cycle through hundreds of jobs and thousands of different parts daily. Various problems and mistakes arise, and our current non-conformance report requires a root cause and corrective action to be defined on each one. I would like to get away from this, as the amount of paperwork involved with filling these out becomes so cumbersome that floor employees and department managers tend to limit their write-ups to large problems, and leave the smaller issues to be corrected without documentation.
Obviously, this makes it difficult to monitor what is actually going on on the floor, when we don't have clear data to act upon. I am thinking of a simplified form that is reviewed by management and quality on a regular basis, and coming up with corrective action reports as required.
Has anyone dealt with a similar problem or any suggestions or advice for remedying this situation?
Thanks!
My company is currently in the process of "revamping" its non-conforming parts process, and my question is this: do all non-conformance reports require a corrective action, or is it within the standard guidelines to compile the data, look for trends, and issue corrective actions if necessary?
We are a manufacturing job shop, and cycle through hundreds of jobs and thousands of different parts daily. Various problems and mistakes arise, and our current non-conformance report requires a root cause and corrective action to be defined on each one. I would like to get away from this, as the amount of paperwork involved with filling these out becomes so cumbersome that floor employees and department managers tend to limit their write-ups to large problems, and leave the smaller issues to be corrected without documentation.
Obviously, this makes it difficult to monitor what is actually going on on the floor, when we don't have clear data to act upon. I am thinking of a simplified form that is reviewed by management and quality on a regular basis, and coming up with corrective action reports as required.
Has anyone dealt with a similar problem or any suggestions or advice for remedying this situation?
Thanks!