Design and Development, and Assembly Process Quality Metrics

W

w_grunfeld

1) We are a projects company with design and production being our major processes . Production is limited to assembly/integration (as all other manufacturing is outsourced).
Can anyone share what they use for quality metrics for these processes?

2) Management wants to set up a methodology and a board to evaluate each project post completion, for "lessons learned"+ performance grading, to use as quality metrics. Has anyone used evaluation/scoring as a quality goal meteric?
What project characteristics would you look as elements of scoring?
Your thoughts?
 

dsanabria

Quite Involved in Discussions
1) We are a projects company with design and production being our major processes . Production is limited to assembly/integration (as all other manufacturing is outsourced).
Can anyone share what they use for quality metrics for these processes?

2) Management wants to set up a methodology and a board to evaluate each project post completion, for "lessons learned"+ performance grading, to use as quality metrics. Has anyone used evaluation/scoring as a quality goal meteric?
What project characteristics would you look as elements of scoring?
Your thoughts?

Start with clause 8.4 from AS9100C - at a minimum.
 
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