The Cove Business Standards Discussion Forums
Go Back   The Elsmar Cove Business Systems and Standards Discussion Forums > >
Forum Username

Elsmar Cove Forum Visitor Notice(s)

Wooden Line

Possibly worlds first customer service complaint

Monitor the Elsmar Forum
Courtesy Quick Links


Links Elsmar Cove visitors will find useful in the quest for knowledge and support:

Jennifer Kirley's
Conway Business Services


Howard's
International Quality Services


Marcelo Antunes'
SQR Consulting, and
Medical Devices Expert Forum


Bob Doering
Bob Doering's Blogs and,
Correct SPC - Precision Machining


Ajit Basrur
Claritas Consulting, LLC



International Standards Bodies - World Wide Standards Bodies

AIAG - Automotive Industry Action Group

ASQ - American Society for Quality

International Organization for Standardization - ISO Standards and Information

NIST's Engineering Statistics Handbook

IRCA - International Register of Certified Auditors

SAE - Society of Automotive Engineers

Quality Digest

IEST - Institute of Environmental Sciences and Technology

Reply
 
Thread Tools Search this Thread Rate Thread Content Display Modes
  Post Number #1  
Old 20th August 2018, 05:27 PM
normzone

 
 
Total Posts: 765
Possibly worlds first customer service complaint

Possibly worlds first customer service complaint, nearly 4,000 years old:

Possibly world’s first customer service complaint, nearly 4,000 years old. : Damnthatsinteresting

A translation of the tablet from Leo Oppenheimer’s Letters from Mesopotamia is given below:

Tell Ea-nasir: Nanni sends the following message:

When you came, you said to me as follows : “I will give Gimil-Sin (when he comes) fine quality copper ingots.” You left then but you did not do what you promised me. You put ingots which were not good before my messenger (Sit-Sin) and said: “If you want to take them, take them; if you do not want to take them, go away!”

What do you take me for, that you treat somebody like me with such contempt? I have sent as messengers gentlemen like ourselves to collect the bag with my money (deposited with you) but you have treated me with contempt by sending them back to me empty-handed several times, and that through enemy territory. Is there anyone among the merchants who trade with Telmun who has treated me in this way? You alone treat my messenger with contempt! On account of that one (trifling) mina of silver which I owe(?) you, you feel free to speak in such a way, while I have given to the palace on your behalf 1,080 pounds of copper, and umi-abum has likewise given 1,080 pounds of copper, apart from what we both have had written on a sealed tablet to be kept in the temple of Samas.

How have you treated me for that copper? You have withheld my money bag from me in enemy territory; it is now up to you to restore (my money) to me in full.

Take cognizance that (from now on) I will not accept here any copper from you that is not of fine quality. I shall (from now on) select and take the ingots individually in my own yard, and I shall exercise against you my right of rejection because you have treated me with contempt.
Thank You to normzone for your informative Post and/or Attachment!

Sponsored Links
Reply

Lower Navigation Bar
Go Back   The Elsmar Cove Business Systems and Standards Discussion Forums > >

Bookmarks



Visitors Currently Viewing this Thread: 1 (0 Registered Visitors (Members) and 1 Unregistered Guest Visitors)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Forum Search
Display Modes Rate Thread Content
Rate Thread Content:

Forum Posting Settings
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Emoticons are On
[IMG] code is On
HTML code is Off


Similar Discussion Threads
Discussion Thread Title Thread Starter Forum Replies Last Post or Poll Vote
Difference between Customer Complaint and Service Call as in ISO 13485 Valli ISO 13485:2016 - Medical Device Quality Management Systems 9 26th February 2018 04:42 AM
Customer Complaint - Definition of Customer Complaint tebe Definitions, Acronyms, Abbreviations and Interpretations 21 24th July 2014 11:52 AM
ISO 10002:2004 - Customer Satisfaction - Customer Complaint Procedure chenjerry Customer Complaints 18 11th September 2013 11:45 AM
Customer Complaint - FDA Definition of Complaint hitesh Other US Medical Device Regulations 9 29th June 2009 10:03 AM
Customer Complaint(s) - Can what a Customer Complaint is be defined? goallout - 2009 Customer Complaints 34 9th March 2009 10:23 AM



The time now is 12:27 PM. All times are GMT -4.
Your time zone can be changed in your UserCP --> Options.



Misc. Internal Links


NOTE: This forum uses "Cookies"